Social Media Content Creator

Job Description

Job Description

Job Title: Social Media Content Creator

Location: Long Beach, CA (full-time; onsite)

About Us:

Founded in 2015, the Food Allergy Institute (FAI) is a cutting-edge research and clinical care center revolutionizing food allergy treatment. Our Tolerance Induction Program™ is the first of its kind, bringing patients to the point where they can eat whatever they want, whenever they want, without having to worry about any kind of reaction. The success of FAI is built on years of development involving proprietary biomarkers, data analytics and modeling systems which allow unique patient specific therapy to be deployed in the clinic setting and at home safely.

Why Join FAI?

The Food Allergy Institute (FAI) is home to innovative thinkers, problem solvers, and passionate leaders who are transforming the world of food allergy treatment. Our work is life-changing for patients and their families, and every member of our team plays a vital role in supporting our mission.

With over 180 employees, Our diverse team includes Physicians in the specialties of Pediatrics, Pulmonary, Allergy & Immunology, Emergency Medicine, as well as Nurse Practitioners, Physicians Assistants, and a PhD level research team. In the food allergy world, the growth of FAI is unique in reflecting the effectiveness of its treatment approach and the supportive environment fostered by its team of professionals.

At FAI, you'll be part of a team dedicated to making a real impact. We provide access to cutting-edge technology, offer competitive salaries, comprehensive benefits, and endless opportunities for professional development and career growth. Join us in transforming food allergy care and be inspired to make a difference.

Who Are We Looking For?

We are seeking a Content Creator (Social Media) to support increased social media production needs by capturing and producing high-quality, authentic content across multiple locations. This hands-on, in-office role is primarily responsible for on-site content capture and execution, with the goal of ensuring a consistent flow of high-quality, authentic social content. The position requires frequent travel between nearby locations and facilities to capture real, dynamic content multiple times per week.

This role will regularly capture content across three primary nearby locations, with occasional travel to San Francisco and San Diego as needed. Community alliance and business development events at various locations will also at times require on-site content capture.

Duties and Responsibilities:

• Capture photo and video content on-site across multiple locations several times per week, including three primary nearby locations
• Travel as needed to additional locations, including San Francisco and San Diego, to capture planned or event-based content
• Capture content at community alliance events, business development events, open houses, and other off-site brand moments as needed
• Create short-form video content for platforms such as Instagram, TikTok, Facebook, and YouTube Shorts
• Edit photo and video content for social using basic to intermediate editing tools
• Ensure content aligns with established brand voice, tone, and visual guidelines
• Execute content concepts, briefs, and direction provided by the marketing and social media team
• Stay aware of relevant trends and formats and flag content opportunities to the broader team
• Collaborate closely with internal teams to support broader brand and enrollment initiatives
• Deliver content assets on schedule to support the social content calendar
• Partner with internal stakeholders to capture timely and relevant content
• Assist with basic performance tracking and content organization as needed
• Other duties as assigned.

Required Qualifications:

• Proven experience creating content for social media either professionally or through a personal brand or portfolio
• Strong understanding of major social media platforms and short-form video best practices
• Ability and willingness to work on-site and travel between multiple nearby locations multiple times per week
• Ability and willingness to travel occasionally to San Francisco and San Diego as needed
• Proficiency with basic to intermediate editing tools such as CapCut, Adobe Premiere, Final Cut, Canva, Lightroom, or similar
• Strong creative instincts with an eye for visuals, storytelling, and detail
• Ability to work independently while taking direction and feedback effectively
• Strong organizational, communication, and time-management skills.

Preferred Qualifications:

• Experience supporting or collaborating with a social media or marketing team
• Comfort appearing on camera or directing others on camera
• Experience capturing content in live, event-based, or community-focused environments
• Experience in education, wellness, hospitality, lifestyle, or consumer-facing brands

What Success Looks Like

• A consistent pipeline of high-quality, on-brand social content
• Strong visual representation of campus life, events, and community engagement'
• Reliable, timely delivery of content assets to support social publishing
• Positive collaboration with internal teams and stakeholders

Employee Benefits

We offer a comprehensive benefits package, including competitive salary, 401(k) with employer match, medical, dental, and vision insurance, generous paid time off, company-paid holidays, and sponsored employee events. We are also committed to your professional development with individualized training and career growth opportunities.

Physical requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee is required to walk between multiple office locations that include the use of stairs (elevator is only available in some instances).

This position requires the ability to occasionally lift office products and supplies, up to 20 pounds.

Direct reports:

N/A

The company provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, veteran status, or any other consideration made unlawful by federal, state, or local laws. The company is committed to providing reasonable accommodation for qualified applicants, and employees with disabilities to ensure they enjoy equal access to all employment opportunities and benefits of employment as required by the Americans with Disabilities Act.