Retail Sales Lead

Store Supervisor

Responsible to assist the store manager and fill in during the absence of the store manager in supervision of all store activities including; sales, account management, deliveries, and store operations.

Responsibilities

• Greets customers; provides product and program information, demonstrates product features and explains benefits.
• Strives to turn every potential consumer into a satisfied customer.
• Responds to customer inquiries.
• Takes, verifies and processes customer orders.
• Inputs customer sales orders and credit agreement/application information in the computer.
• Prepares and explains credit agreement.
• Accepts and inputs customer payments and returns correct.
• Sends correspondence and maintains store records as needed.
• Solicits additional business through telephone and card mailings.
• Post delivery follow-up.
• Prepares merchandise price tags as required.
• Learns and complies with the company's loss prevention program, works in a safe manner, identifies and resolves unsafe conditions that may result in property damage or personal injury.

Additional responsibilities:

• Performs such other duties and accepts such other responsibilities as are necessary and appropriate for the efficient operation of the store.
• Assist store manager in store maintenance, merchandising and display setup.

Qualifications

High school diploma / GED
Six month to one year retail sales, customer service experience.
Ability to work flexibility involving work hours, including weekends.
Ability to operate general office equipment.
Computer data entry.
Ability to use a calculator to perform fundamental math calculations.
Ability to communicate effectively with customers, and personnel; assimilate information and make decisions; work under pressure in a detailed, organized manner.
Ability to plan and organize daily work activities.
Ability to work independently in the absence of direct supervisor.Ability to sit, lift, stand, walk, bend, twist, stoop and kneel.

Assist customers loading vehicles and merchandising on the sales floor.

Other

Environmental conditions:

Works indoors in a controlled environment. May be exposed dust and airborne particles.

Additional Information

Retail sales lead:

Greets customers and provides product and program information.

Demonstrates our products features and explains benefits.

Strive to turn every customer into a satisfied W.S. Badcock customer.

Reinforce customer selections and help complete their rooms.

Ability to connect and establish relationships with customers.

Responsible for opening and closing in the absence of the manager.

Ability to train and lead others in sales operations.

Ability to work flexible schedule including evenings, weekends and holidays.

Advancement opportunities available.

High school diploma.

Bi-Lingual a plus.

Employee benefits include:

• Competitive pay
• Medical, dental, and vision
• 401k plan
• Company paid life insurance
• Merchandise discount
• Fitness center reimbursement
• Onsite fitness centers (in some locations)
• Vacation and personal paid time off
• Daycare reimbursement plan

Equal opportunity employer/drug free workplace