Collision Parts Coordinator

Built with Intent. Driven by YOU. At the Company: Gerber Collision & Glass Great Teams Don’t Happen by Accident Built with Intent. Driven by YOU. At the Gerber Collision & Glass, our teams work to provide the elite infrastructure and supportive environment you need to Be the Best and outperform at every touchpoint in collision and glass services. As we continue to grow and lead the industry, we ensure you have the resources and the team behind you to move your career forward. Our Commitment The Boyd Group welcomes unique talents from all backgrounds and characteristics. We act with integrity and appreciate the diverse perspectives that make our "Greater Team" exceptional. Qualified individuals, including those with disabilities and Protected Veterans, are encouraged to apply. Job Description The Parts Coordinator’s primary responsibility and accountability is to provide an exceptional and successful customer experience while proactively managing the process of ordering, receiving, storing, dispatching and returning parts for each repair order. The Parts Coordinator plays a pivotal role in the success of the customer’s experience by verifying the accuracy and quality of parts received in a timely manner as per the production schedule and vehicle needs. Key Job Responsibilities Ensure consistent execution of WOW (Wow Operating Way) plan. Communicate all customer requests and needs to appropriate team members. Work with vendors to order and receive all parts as indicated on the repair orders confirming the quality, correctness and quantity of parts received, accurately identifying parts necessary to complete repairs in the shop. Ensure timely parts distribution to the shop in accordance with the production schedule. Enter all parts invoices into the recommended Management Information System (MIS). Label and track all parts by the R.O.# and store them with the vehicle and/or scheduled repairs; Communicate all Parts Price Changes (also known as Parts Price Increases - PPI) to all required team members. Order and receive supplemental Parts in the MIS, monitor performance of parts, materials and sublet vendors. Ensure daily reconciliation of the parts vendor invoice history report (e.g. 043 Report). Ensure invoices and credit memos are posted and filed/scanned in a timely manner. Ensure vendor invoices have the correct negotiated discount to maintain proper profit margins. Education And/or Experience Required High School Diploma or equivalent 1-3+ years of experience working with automotive parts (auto body parts is a bonus) Customer Service Oriented and strong organizational ability to manage pressure and conflicting demands and prioritize tasks takes initiative in problem solving situations I-Car Registered (working towards Gold Class certification) Required Skills/Abilities Communicate effectively, both verbally and in writing Strong attention to detail and a high degree of accuracy. Effectively manage a fast-paced environment, demonstrating multi-tasking ability while working under pressure Working knowledge of vehicle repairs practices Management Information System: Summit, Repair Centre Working Knowledge of: Mitchell, Audatex Parts sourcing: Car-part, Progi, APU, LKQ B2B Solid problem-solving abilities Above average computer proficiency Above average organizational skills Ability to keep up and succeed in a fast-paced working environment Ability to work well with others and achieve common goals Other duties as assigned Other Requirements Frequently required to bend, crouch, reach, handle tools Lift in excess of 50 lbs. of materials Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. The physical demands of your job must be met to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the job. Benefits That Drive Your Success Gerber offers #J-18808-Ljbffr Gerber Collision & Glass