Director of Human Resources

Meet True Vet
At True Vet Solutions, we believe no veteran should have to fight alone for what they already earned.
Every day in America, veterans walk away from disability benefits they qualify for, not because they don't deserve them, but because the system meant to serve them is slow, confusing, and built to wear people down. We exist to change that. We stand between the veteran and the system, and we do not stop until they receive every benefit they earned.
We are a team of high-empathy, high-standards people doing work that actually matters. We answer the call when someone who served is at the end of their rope, and we turn it into an outcome that changes their life. The proof is in what our clients live:

• Tens of thousands of veterans represented
• $350M+ in lifetime benefits secured for the people who served
• 4.9-star client rating across 634 reviews

Where we're going. We are not building a small shop that helps a few hundred veterans a year. There are millions of veterans in this country leaving earned benefits on the table, and we intend to reach them. We are building the most trusted veteran advocacy organization in America, and we are building it fast. If you are looking for a ceiling, this is the wrong place. If you are looking for a mission big enough to spend a career on, and a company moving fast enough for you to grow into the leader you're capable of becoming, keep reading.
The mission of this role
As a Human Resource Manager, you will play a critical role in scaling and supporting a fast-growing professional services organization. This individual will oversee core HR operations, ensuring consistent, compliant, and high-quality execution across the employee lifecycle. This position requires a strong operator who can balance strategic thinking with hands-on execution, build structure in a dynamic environment, and lead a distributed team with clarity and accountability.
Who this is for

• You are meticulous — you catch the details everyone else skips, every time.
• You carry exceptional communication and interpersonal skills.
• You can inspire and mentor team members while promoting professional development and continuous improvement.
• You take ownership — when something is unclear, you chase it down instead of waiting.

What you'll own

• Own and continuously improve HR operational processes across onboarding, employee changes, and offboarding
• Ensure compliance with federal, state, and local employment laws and regulations
• Develop and maintain scalable systems, workflows, and documentation to support company growth
• Partner with leadership to implement and manage HR initiatives and projects aligned with business objectives

Requirements

• Available Monday–Friday, core hours in a U.S. time zone.
• Occasional weekends may be required.
• Bachelor’s Degree from an accredited university in Human Resources, Business Administration or a related field.
• Master’s Degree preferred.
• SPHR/PHR Certification and or SHRM-CP/SCP desired.
• Must have a minimum of five years’ experience as an HR Generalist.
• Familiar with Gusto and Microsoft Office 365.
• Bonus if you have experience with Superhuman Docs.
• Strong business and financial acumen.
• Demonstrated ability to influence and collaborate with others.

What makes a great fit

• A history of taking a messy process and making it cleaner without being asked.
• Ability to build a high performance and effective team.
• Able to plan and organize around multiple competing priorities.
• Strong analytical skills using metrics to make sound decisions.
• Process improvement mindset. Strong Communication skills (both written and verbal)

What we offer you

• Daily coaching and real skill development, you will be sharper in six months than you have ever been
• A clear path to grow; we promote from within and invest in the people who invest in the mission
• A team that has your back, and a standard worth being held to
• Work that lets you end the day knowing you changed the life of someone who served

Benefits

• Remote-first work, from anywhere in the USA
• Employer-sponsored medical, dental, and vision coverage
• Paid time off and company-wide holidays
• Hospitality experiences and team gatherings that make remote feel connected

Our Core Values
Our values are the heart of this company. The right person for any role here recognizes themselves in each of them.
Empathy, Without Exception. Every veteran is a person who served, not a case number. We lead with understanding and we hold that standard on the hardest days, in the longest calls, with the most frustrated client. Empathy is the one thing we will never trade away.
Remarkable Character. We do right by veterans when no one is watching. We tell each other hard truths with care, accept them with humility, and keep our words and our actions pointed at the same goal.
Relentless Advocacy. We fight for every benefit a veteran earned, and we do not quit when the system pushes back. It is us against the issue, never us against the veteran, and never each other.
Competitive Greatness. We hold ourselves to an elite standard because the people who served deserve elite representation. We compound small improvements into outsized results, and we build each other into leaders along the way.
How to apply
If this is the mission you've been looking for, apply now. Tell us why this work matters to you, we read every one.
True Vet Solutions is an equal opportunity employer. We hire for character and capability, and we welcome applicants of every background. Veterans and military spouses are strongly encouraged to apply.