Junior Operations Technology System Engineer

Job Description
Title: Junior Operations Technology System Engineer

Location: Bridgeport, West Virginia

Duration: 12 months

Job Description

Primary job duties and responsibilities:
• Maintain all implemented Top 20 CIS Critical Security Controls, support all cybersecurity regulatory requirements and assist with maintaining all cyber controls network assets.
• This job position will support the organizations efforts to implement hardware, software and network solutions to achieve these goals.
• Lead or support the effort to implement advanced cybersecurity controls and monitoring.
• Lead or support the evaluation of user requests or design specifications for new or modified application functionality and estimate efforts required. Analyze, design, code, test, document, implement and maintain application changes. Provide expert technical expertise in managing applications in a Windows Active Directory Domain with Standard hardware or VMware virtual hardware.
• Maintain systems and the hosted services through continued monitoring, coordination of data backup, system troubleshooting and proactive security measures.
• Manage complex technologies and services into a heterogeneous environment including those outside the content management system, such as infrastructure, directories, web servers, and third-party applications. Resolve unique, highly complex, escalated issues/problems with broad knowledge.
• Strong interpersonal and communication skills; capable of writing purchase justifications, making presentations to an internal audience, and interacting positively with peers and upper management.
• Project management skills, including the ability to develop and monitor work agreements and budgets, and to determine specifications, schedules, and deliverables.
• Excellent administrative and organizational skills.

A day in the life of:
• A systems analyst begins their day in the office by meticulously reviewing emails and monitoring dashboards of various tools to address any issues. Depending on current ongoing projects, they may proceed with tasks ranging from installing servers to imaging machines or installing software.
• They engage in thorough analysis of system requirements, design solutions, and create detailed documentation.
• This process involves close collaboration with coworkers and other IT professionals to ensure the system meets business needs and technical specifications.
• Throughout the day, a systems analyst often focuses on troubleshooting and resolving any system issues that arise.
• They conduct rigorous tests to validate system functionality and performance, ensuring seamless operations.
• Additionally, they update project documentation and prepare comprehensive reports for management.
• Clear communication with team members and stakeholders is maintained to provide updates and gather feedback, ensuring the project remains on track and potential problems are promptly addressed.
• At the end of the day, they review their progress and strategically plan for the next day's tasks, ensuring a continuous and efficient workflow.

Requirements

Required Skills:
• 3+ Years of Microsoft Windows Operating Systems (Windows 10, Server 16 and newer) experience
• Active Directory - creating, modifying and troubleshooting group policies, user account management and general Directory Service support
• Engineer and install IT solutions in a distributed networked environment
• Configuration Management (VCM, SCCM, Tripwire, BMC TrueSight)
• VMWare vSphere support (EXi 6.0 or newer)
• Engineer and deploy multifactor authentication solutions
• Strong general application support experience.
• Strong in remote support and troubleshooting
• Strong oral and written communication skills, including presentations, training and interpersonal skills.
• Strong analytical, problem-solving, and decision-making skills. Ability to prioritize and handle multiple tasks and projects concurrently.

Strong Troubleshooting and problem-solving skills Preferred Skills:
• Microsoft Deployment Toolkit [MDT] / Windows Deployment Services [WDS]
• BigFix
• Trellix Antivirus
• Whitelisting software (Carbon Black)
• Palo Alto firewalls (Ruleset management)
• Cisco network equipment (Basic switch configuration)
• Server infrastructure experience
• Hyperconverged infrastructure support (HP Simplivity)
• Vulnerability Management (IP360, Nessus, Nexpose)
• PowerShell (Active Directory scripting, VMware PowerCLI, General Use)
• SCADA / industrial controls systems experience