Shift Lead

Shift Lead at Diversified Restaurant Group . Base pay range: $14.00/hr - $17.00/hr . The starting pay for this position is between $14.75 and $17.25 per hour depending on experience and availability. Benefits DRG Cares Grant Program – Grants to assist employees with life challenges and financial assistance DRG Savings Marketplace – Exclusive access to discounts for DRG employees Employee Assistance Program Education Benefits – GED reimbursement, free second language education, etc. DailyPay – Program that allows you to get your paychecks daily …and much more! Key Responsibilities Greet everyone with a smile and remain polite and pleasant with guests and team. Demonstrate a positive and enthusiastic attitude with co‑workers and guests. Ensure every guest receives great service and great food while working with a sense of urgency. Work well with other management and fellow Team Members; cooperate and act as a team player. Act as a role model that customer needs are the highest priority; resolve customer complaints quickly while maintaining positive customer relations. Ensure that all Team Members present a neat and clean appearance and correctly wear the company uniform. Ensure all Team Members complete their tasks as assigned in a timely and accurate manner. Successfully lead team as Manager in Charge, ensuring company standards regarding service, food safety, and general procedures are met. Provide ongoing constructive and complimentary feedback to the team. Actively participate in the training and development of Team Members. Assist with Profit and Loss management, follow cash control procedures, maintain inventory, and manage labor. Provide regular feedback to the RGM and other management on the performance of the team. Qualifications Must be 18 years or older. One‑year Restaurant experience required with proven lead experience on all shifts. Must maintain a current Health Card according to state or local requirements. Basic math and reading skills. Ability to read, speak, comprehend, and write in English. Reliable transportation. Passes Criminal Background Check. Pass ServSafe Certification Course and Exam. Disclaimer You are applying to Diversified Restaurant Group, a franchisee of Taco Bell and Arby’s Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees. Seniority Level Mid‑Senior level Employment Type Full‑time Job Function Management and Manufacturing – Restaurants #J-18808-Ljbffr