Network Engineer

Job Description

Must Have Technical/Functional Skills

- Expert in implementing, and support Cisco ACI (policy model, contracts, EPGs, fabric troubleshooting).

- Administer and troubleshoot Palo Alto Firewalls including:

o Security policies, NAT, routing

o VPN (IPSec, site-to-site, remote access)

o Panorama management and threat prevention profiles

- Manage and support enterprise wireless networks (Cisco, Aruba, or equivalent), including RF optimization, roaming, and high-density deployments.

- Design, configure, and troubleshoot IPSec VPNs, including third-party interoperability.

- Administer Infoblox DDI (DNS, DHCP, IPAM) including grid management, failover, and automation integration.

- Lead hands-on P1 troubleshooting for complex network issues across Application, LAN, WAN, DC, and security domains.

- Real-time packet capture skills to investigate complex issues during live P1 calls. (Wireshark)

Required Technical Skills

- Cisco ACI: APIC, EPGs, contracts, fabric health, L2/L3 connectivity

- Palo Alto Firewalls: PAN-OS, Panorama, security policies, IPSec VPN, NAT

- Wireless: Enterprise WLAN design, RF analysis, troubleshooting

- VPN: IPSec site-to-site, remote access, multi-vendor environments

- Infoblox: DNS, DHCP, IPAM, Grid Master, HA

- Networking Fundamentals: TCP/IP, BGP, OSPF, VLANs, QoS, multicast

Roles & Responsibilities

- Troubleshooting the Level 3 and advanced network issues and performing call backs ensuring issues are resolved & appropriate solution is provided to the customer in a high pressure factory environments

- Responsible for investigating causes, tests solutions & suggest solutions in place to reduce the time taken to resolve the network related tickets.

- Manage new and existing equipment, hardware, and network device software upgrades.

- Understanding Network support priorities and objectives and taking an active role in accomplishing them.

- Should be able to lead and drive technically the Operational issues on his own in a high pressure environment engaging multiple stakeholders during live troubleshooting.

- Help level 1 & level 2 resources to address the Network related issues.

- Strong understanding of network routing and switching protocols required.

- Excellent analytical, interpersonal, and communication skills with the ability to communicate complex technical issues in an easy-to-understand manner.

- Resourceful, with the ability to work independently.

- Strong time management skills and attention to detail.

- Ability to multi-task activities with shifting priorities.

Generic Managerial Skills, If any

Should be able to lead and drive the Operational issues on his own.