Guest Experience Specialist (all genders)
LIGANOVA
Join Us
Drive the future of brand experience in Los Angeles: We are looking for a Guest Experience Specialist (all genders) to engage our community and bring automotive innovation to life. Use your passion to create moments that inspire – we look forward to meeting you! This is a fully on-site role in LA under a US contract (no remote work). Benefits, PTO, and compensation will be discussed during the process. Valid US work authorization is required (no visa sponsorship).
What You Do
- Customer Experience: Represent the brand through high-quality interactions, guiding visitors through our vehicles, exhibits, and services.
- Guest Engagement: Create personalized customer journeys by welcoming guests and handling inquiries with a high level of service orientation.
- Studio Operations: Support in-store events and ensure the space consistently reflects premium brand standards.
- Customer Insights: Collect and document visitor feedback to identify opportunities for enhancing the overall brand experience.
Who You Are
- Experience in retail, hospitality, or a customer-facing role; a background in automotive or luxury environments is a plus
- Deep passion for the automotive industry and premium brand experiences
- Excellent communication skills with a strong focus on service and customer orientation
- Hands-on, confident, and proactive mindset with flexibility regarding working hours (evenings and weekends)
- Full fluency in English; additional languages are a plus
What To Expect
- Pioneering impact: Shape a next-generation automotive brand within a high-visibility, premium environment.
- Global collaboration: Work within a dynamic, international network alongside diverse cross-functional teams.
- Team & culture: Collaborative environment with a strong focus on service excellence.
Vacancy posted 3 days ago
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