Logistics Specialist Safety Support Center (French Required, Bilingual)

Ecolab, a global leader in water, hygiene, and energy technologies and services, is seeking a Logistics Specialist to join our EVD Safety Support Center (SSC) in a hybrid capacity. This role operates as a real-time safety and logistics control function, supporting chemical deliveries across Ecolabs customer network by providing real-time solutions through a fast-paced inbound-calls environment.

The Logistics Specialist reviews shipment and tank data, resolves system issues, and makes safety-based decisions to prevent delivery incidents before they occur. It is ideal for individuals who are analytical, tech savvy, and quick learners, with an interest in logistics, safety, enterprise systems and people-oriented. Prior deep experience is not required - we provide structured training; but success in this role requires strong problem-solving skills and the ability to quickly learn and operate within tools such as SAP and other digital platforms.

Whats in it For You

• The opportunity to take on some of the worlds most meaningful challenges, helping customers achieve clean water, safe food, and healthy environments

• The ability to make an impact and shape your career with a company that is passionate about growth

• The support of an organization that believes it is vital to include and engage diverse people, perspectives and ideas to achieve our best

• Comprehensive benefits package starting day one of employment including medical, dental, vision, matching 401k, company paid pension, stock purchase plan, tuition reimbursement and more!

Click Here to see our benefits.

What You Will Do

• Provide support to both English- and French-speaking customers, ensuring clear communication and accurate issue resolution

• Receive and manage incoming calls daily related to delivery verification and safety checks.

• Serve as a member of the EVD Safety Support Center, supporting chemical deliveries for Ecolab and approved third-party carriers

• Review shipment details, tank data, and system information to approve or stop deliveries based on safety and compliance criteria

• Guide callers through troubleshooting steps and navigation of the EVD application

• Accurately document all interactions, decisions, and outcomes in tracking systems

• Create and manage IT incident tickets to document, track, and escalate EVD system or application issues to the appropriate technical teams, ensuring timely resolution and minimal impact to delivery operations.

• Create Delivery Action Requests (DARs) to capture tank setup issues, documentation gaps, or Bill of Lading discrepancies

• Coordinate with Ecolab field teams and account representatives to resolve delivery or system issues

• Respond to Chemtrec alerts related to in?transit incidents, damaged packages, or chemical events; assist with coordination when escalation is required

• Generate and maintain delivery compliance and safety data, supporting reporting and continuous improvement initiatives

Position Details

• Location: Remote position, anywhere in the US.

• Work week: Monday - Friday with operation coverage between 7:00am and 6:30pm CST. Employees will work a standard 8-hour shift within this timeframe, aligned with business needs

Minimum Qualifications

• High School Diploma or equivalent

• 1 year of logistics, operation, supply chain, customer service, or related experience, or demonstrated ability to quickly learn complex operational roles

• Ability to communicate French fluently

• No immigration sponsorship available for this role

Preferred Qualifications

• Bachelor's degree

• Strong computer skills (including enterprise systems) with the ability to work across multiple systems simultaneously

• 1 year of SAP experience (or strong aptitude and exposure to ERP or enterprise systems)

• Strong proficiency with Microsoft Office (Excel, Outlook, Teams) or similar productivity tools

• Demonstrated ability to learn new systems quickly and adapt to changing processes

• Interest in logistics, safety, transportation, or operations environments

• Experience with bulk liquid transportation, chemical logistics, or regulated industries

• Knowledge of safety or compliance concepts (e.g. HazMat, DOT, or similar) - training provided

• Clear communication, sound judgement, and strong problem solving skills

Annual or Hourly Compensation Range

The pay range for this position is $48,800.00 - $73,300.00. Many factors are taken into consideration when determining compensation, such as experience, education, training, geography, etc. We comply with all minimum wage and overtime laws.

Benefits

Ecolab strives to provide comprehensive and market-competitive benefits to meet the needs of our associates and their families. Click here to see our benefits.

If you are viewing this posting on a site other than our Ecolab Career website, view our benefits at jobs.ecolab.com/working-here.

Potential Customer Requirements Notice

To meet customer requirements and comply with local or state regulations, applicants for certain customer-facing roles may need to:

- Undergo additional background screens and/or drug/alcohol testing for customer credentialing.

- Be fully vaccinated for COVID-19, including a booster if eligible, unless a religious or medical accommodation is requested by the applicant and approved by Ecolab.

Americans with Disabilities Act (ADA)

Ecolab will provide reasonable accommodation (such as a qualified sign language interpreter or other personal assistance) with our application process upon request as required to comply with applicable laws. If you have a disability and require accommodation assistance in this application process, please visit the Recruiting Support link in the footer of each page of our career website.

Our Commitment to a Culture of Inclusion & Belonging

At Ecolab, we believe the best teams are inclusive. We are on a journey to create a workplace where every associate can grow and achieve their best. We are committed to fair and equal treatment of associates and applicants and recruit, hire, promote, transfer and provide opportunities for advancement based on individual qualifications and job performance. In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, we will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, disability, or status as a covered veteran.

In addition, we are committed to furthering the principles of Equal Employment Opportunity (EEO) through Affirmative Action (AA).

We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.