Field Technician

Job Description Job Description Installation TechnicianLucas Systems, Inc. OverviewLucas offers full-service Point of Sale Technology and Service under one roof. We handle Software, Hardware, Professional Services, and Technical Support for all our clients. We believe our "customer-direct" model accounts for a consistent, high-quality product and service.Since opening our doors in 1992, we are one of the oldest POS companies in the Quick Service Restaurant (QSR), Fast Casual restaurant space. We have never had a goal of becoming one of the largest providers, rather we focused on being one of the best, most reputable providers. We sought to accomplish that by providing our clients a reliable, quality product and service. We believe that if we consistently do that, our clients will be happy with the value they receive from us and they will recommend us to others. After years of service and while we continue to expand our customer base, we believe our recipe for providing a quality product & service and evolving that product and service to meet the customer's changing needs...is what our clients want, and that is why we provide Solutions. Delivered. Right.For more information, visit We AreThe Mission - Why We ExistLucas exists to create and deliver excellent service and technology solutions that help our customers succeed, while providing a high standard of care for all.The Vision - What We Want to Achieve To deliver quality solutions backed by the best service while building lasting relationships.Our Values - The Way We Will Accomplish This MissionOur behaviors embody our core values. These core values guide our decisions over time and preserve the essence of our purpose. To deliver on the above we have established values that will control our behavior, guide our decisions, and will be reflected in our actions. They do not change over time. Our core values:Service - we strive for excellence in serving our team members, customers, industry partners and community.Urgency - we act promptly, in all situations. Every minute counts.Relationships - we are personally responsible for cultivating lasting relationships that positively impacts others. The PositionWe're looking for team members who possess a high value on customer service, relationship building, and have a sense of urgency with helping customers.The Installation Technician will be required to go onsite to customer locations to install point of sale equipment, peripherals, surveillance systems, structured cabling, and network management devices for restaurant establishments. Be efficient using basic power and hand tools. Must have problem solving skills and adapt to changes that occur in the field. In addition, ability to take direction from supervisors and management all while possessing excellent communication & troubleshooting skills. The Installation Technician will work closely with our Production team and will be required to meet deadlines, be detail oriented, and have a passion for helping others.The responsibilities of the Installation Technician include but may not be limited to the following:Install structured network cabling (Cat-5, Cat-6) and terminating endsInstall various types of hardware devices (POS Touchscreens, Kitchen Display Equipment,