Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Guest Experience Lead (GEL)

McDonald's

McDonald's Works for Me

I'm going places. I want to have fun, I like to be challenged, and I need a schedule that works for me.

The Job for Me Get a job that fits your life, inspires your best, and moves you forward. Choose your hours. Pursue your education. Build your skills and be yourself.

The Team for Me Our people want to say YES to working with energy and purpose, learning new skills, serving delicious food and creating feel-good moments with our guests. Does this sound like you? You'll fit right in.

The Place for Me From here, you can go further than you thought possible. Reach your goals and build your future with college tuition assistance, high school completion programs, English language courses and valuable job skills.

We are committed to being America's best first job. Let's talk. Make your move.

See a day in the life of a Guest Experience Lead at McDonald's

We believe in letting you do you. If you're looking for a part-time job that supports your full-time ambition, you've come to the right place. And right now we have an awesome opportunity for Guest Experience Leaders to work in our restaurant between the hours of 8am and 8pm. The Guest Experience Leader gets to create feel-good moments everyday with customers by:

  • Greeting guests and communicating with them while ordering
  • Offering help with using the ordering kiosks
  • Offering assistance to those in need of some extra hands
  • Checking with them once they have their food to make sure they're satisfied, or to see if they need anything else
  • Ensuring kids receive a kid treat
  • Handling any concerns
  • Communicating with the restaurant team to provide feedback and recommendations

All you'll need is an outstanding attitude, willingness to learn and grow and the capability to excel in a fast-paced, team environment. We'll teach you the rest. We offer great pay, tremendous benefits and a chance to grow like you wouldn't believe. Sound good? Give us a try! You must be 16 years of age or older to work as a Guest Experience Leader at corporate owned and operated McDonald's restaurant.

A job as a Guest Experience Leader at a McDonald's Corporate owned restaurant gives you the chance to grow your skills and meet great people, while earning some outstanding benefits opportunities along the way. Those can include:

  • Competitive pay
  • Medical, dental and vision coverage
  • 401k with matching contributions
  • Paid time off equal to 2% of gross earnings
  • Unpaid Leaves of Absence
  • Education through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance and English classes as a second language
  • Discount programs
  • Free meals / meal discounts

This job posting contains some information about what it is like to work in a McDonald's restaurant, but it is not a complete job description. People who work in a McDonald's restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of this job.

By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald's USA. I understand that this franchisee is a separate company and a separate employer from McDonald's USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing and scheduling. By applying for a job at a franchisee operated restaurant, I understand that the information I provide will be forwarded to the franchisee organization in order for that organization to reach out to me and process and evaluate my application. I acknowledge that McDonald's USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the franchise organization for information about its privacy practices.

McDonald's
Vacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the Guest Experience Lead (GEL) in Jacksonville, FL vacancy
  •  ...serving delicious food and creating feel-good moments with our guests. Does this sound like you? You'll fit right in. The Place for...  ...Let's talk. Make your move. See a day in the life of a Guest Experience Lead at McDonald's Requirements Greeting guests and communicating... 
    Suggested
    Local area

    McDonald's

    Jacksonville, FL
    3 days ago
  •  ...A leading restaurant chain is seeking a Restaurant Manager to oversee operations in Jacksonville...  ..., FL. This role involves managing guest satisfaction, staff training, and...  ...have over 2 years of restaurant management experience and a High School Diploma/GED. Strong organizational... 
    Suggested

    Default Brand

    Jacksonville, FL
    4 days ago
  •  ...for a Co-Manager in Jacksonville, Florida, to lead a high-performing team, ensure operational excellence, and cultivate a guest-first culture. The role requires strong...  ...safety standards. If you have 3-5 years of experience in a retail or food service environment and... 
    Suggested

    RaceTrac

    Jacksonville, FL
    3 days ago
  •  ...Co-Manager to support the General Manager and lead a high-performing team. In this role, you will cultivate a guest-first culture, mentor shift managers, and assist...  ...ideal candidate will have 3-5 years of leadership experience in retail or food service, exceptional... 
    Suggested
    Shift work

    RaceTrac

    Jacksonville, FL
    3 days ago
  • A fitness studio in Jacksonville seeks a Studio Lead to assist clients and instructors in delivering exceptional service. The role includes managing customer interactions, processing sales, and maintaining a clean environment. Ideal candidates will have strong customer... 
    Suggested
    Weekend work
    Day shift
    Afternoon shift

    JETSET Pilates

    Jacksonville, FL
    4 days ago
  •  ...Manager in all operational aspects while delivering exceptional guest service. You will cultivate a sales culture, manage staff, and...  ...shopping environment. The ideal candidate will have management experience, strong communication skills, and a passion for gaming. Work is... 
    Full time

    GameStop

    Jacksonville, FL
    3 days ago
  •  ...in Jacksonville, Florida is seeking an Assistant Store Manager to support store operations and promote an excellent guest service experience. You will lead a team, manage sales, and ensure a clean, organized shopping environment. The ideal candidate has experience in... 
    Full time

    GameStop

    Jacksonville, FL
    3 days ago
  •  ...support the Store Manager in daily operations and ensure outstanding guest service. The role involves supervising staff, processing...  ...shopping environment. The ideal candidate will have retail management experience, strong communication skills, and a passion for video games. We... 

    GameStop

    Jacksonville, FL
    18 hours ago
  • $15 - $15.5 per hour

     ...impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer. Job Description: Opportunity: Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt,... 
    Hourly pay
    Temporary work
    Local area
    Home office
    Flexible hours
    Night shift

    The TJX Companies , Inc.

    Jacksonville, FL
    4 days ago
  •  ...Description Job Description Position Summary The Customer Experience Lead (CXL) is an hourly key holder who helps lead the store during...  ...The CXL delivers the Fit2Run Fit process with every guest and leads by example through strong selling behaviors and product... 
    Hourly pay
    Immediate start
    Flexible hours
    Shift work
    Afternoon shift

    Fit2Run

    Jacksonville, FL
    6 days ago
  •  ...Mediterranean-inspired cuisine that delights our guests and nourishes communities. With a...  ...culinary innovation, and exceptional guest experiences, we are expanding our footprint across...  ...·        Generosity First, Always: We lead with kindness. Our best work happens when... 
    Local area
    Shift work

    CAVA - Cypress Creek Town Center

    Jacksonville, FL
    10 days ago
  •  ...also mean taking pride in knowing that your prowess as a leading Insomniac attributes to a productive and fun night for...  ...incredible customer service and quality products to all of our guests throughout their experience within our bakeries •         Support store leadership... 
    Part time
    Work experience placement
    Flexible hours
    Shift work
    Night shift

    Insomnia Cookies

    Jacksonville, FL
    21 days ago
  •  ...ideal candidate will have at least 2 years in a management position, ensuring vehicle safety and fostering positive relationships with guests and staff. Strong leadership, customer service skills, and a valid driver's license are essential. The role emphasizes efficiency... 

    Evolution Parking & Guest Services

    Jacksonville, FL
    1 day ago
  • $25 - $50 per hour

     ...Role Overview TSA is accepting applications for Lead and Supervisory Transportation Security Officers at airports in Jacksonville. These roles are ideal for individuals looking to step into leadership positions within airport security operations. TSA provides training... 
    Shift work
    Night shift
    Weekend work

    Airport Security Careers

    Jacksonville, FL
    a month ago
  •  ...by connecting people to real food. You lead with confidence, energy, and...  ...hospitality-first mindset, ensuring every guest feels welcomed, cared for, and heard...  ...You Have leadership or supervisory experience in restaurants, retail, or hospitality... 
    Full time
    Part time
    Local area
    All shifts
    Shift work

    sweetgreen

    Jacksonville, FL
    3 days ago
  •  ...Catering Lead At Panera, our people come first. If you're looking for a place where...  ...role in our catering operations. You help guests plan and choose delicious, familiar and fantastic...  ...for our guests. Create memorable experiences with warm, friendly service, effective... 
    Full time
    Local area
    Flexible hours
    Shift work
    Night shift

    Panera

    Jacksonville, FL
    4 days ago
  •  ...OVERVIEW Experience a place of energy, passion, and excitement. A place where the joy of discovery and uncommon...  ...beautiful. GENERAL SUMMARY & SCOPE The Lead Cashier (LC) is responsible for the efficiency of guest transactions and maintaining excellence in cashwrap... 
    Work experience placement
    Local area
    Flexible hours
    Shift work
    Afternoon shift

    Ulta Beauty

    Jacksonville, FL
    18 hours ago
  • $3,000 per month

     ...A luxury wellness spa in Jacksonville seeks a Sales Manager to enhance client experiences and drive sales growth. The ideal candidate has a proven sales track record, strong leadership skills, and a passion for customer service. This full-time role offers a base salary... 
    Full time
    Flexible hours

    Dermafix Spa

    Jacksonville, FL
    3 days ago
  •  ...Paid time off Training & development Position Title: Lead Electrician FLSA Status: Non-Exempt   WHO WE ARE...  ...achievable.   MINIMUM QUALIFICATIONS   • Demonstrated experience performing electrical installation, service, repair, and troubleshooting... 
    For contractors
    Local area
    Immediate start

    CORNERSTONE ELECTRICAL AND COMMUNIC

    Jacksonville, FL
    5 days ago
  •  ...Qualifications ~ Journeyman Electrician license (where required by jurisdiction) ~1-3 years of commercial or specialty electrical experience ~ Knowledge of NEC, NFPA, and general electrical codes ~ Ability to read and interpret complex technical drawings and... 

    NORLEE INVESTMENTS LLC

    Jacksonville, FL
    2 days ago
  •  ...growth go hand in hand. We’re currently seeking an experienced Lead Electrician to join our team. This is a hands-on leadership...  ...Qualifications: Minimum 5 years of commercial electrical experience Prior leadership or supervisory experience preferred Strong... 
    For contractors
    Local area

    Owen Electric Company, Inc

    Jacksonville, FL
    18 days ago
  •  ...Jumping in to serve, solve problems, and lead from the front Training new hires, leading...  ...leadership keep operations on point and guests coming back Who You Are: ~ A top-...  ...in food service, with lead or key-holder experience What You’ll Get: Hourly pay + tips... 
    Hourly pay
    Flexible hours
    Shift work

    RREMC Jacksonville LLC

    Jacksonville, FL
    11 days ago
  •  ...advancement Training & development Free uniforms Summary   The Lead Server is a key hourly leader responsible for supporting store-level operations, ensuring a 5-Star Guest experience, and assisting the Store Manager in leading shifts. This role not only... 
    Hourly pay
    Part time
    Casual work
    Flexible hours
    Shift work

    Jeremiah's Italian Ice

    Jacksonville, FL
    25 days ago
  •  ...Job Description Job description: Are you an experienced Lead seeking career growth? HMC has an opportunity for you! Located...  ...and understands how machines and processes work · 3+ years of experience leading people in a manufacturing environment · Ability to use... 
    Hourly pay
    Full time
    Relocation
    Shift work

    Hans-Mill Inc

    Jacksonville, FL
    9 days ago
  •  ...Job Description Job Description We are seeking a Shift Lead to join our Marble Slab Creamery team! You will be responsible for...  ...inventory management ​ Qualifications: Must have previous experience in restaurant/hospitality Must be available to work Opening... 
    Flexible hours
    Shift work
    Weekend work
    Weekday work

    This Thing of Ours Investments LLC

    Jacksonville, FL
    4 days ago
  •  ...day. Are you a teacher ready for your next step? Being a Team Lead at a child care center is something special. We’re hiring and we...  ...your fellow Teachers, as you create fun, interactive learning experiences to share with the preschool children.Leader! Take on the duties... 

    Childtime Learning Centers

    Jacksonville, FL
    2 days ago
  • $133.4k - $176.4k

     ...subsystems. Working across the entire ICE portfolio, the team leads technology investigations, recommends solutions, and plays a critical...  ...Engineering, Applied Sciences, or a related field7+ years of experience designing infrastructure architectures for global... 
    Full time

    Intercontinental Exchange

    Jacksonville, FL
    1 day ago
  •  ...candidate is experienced delivering in a fast-paced environment while leading complex projects, leading diverse and geographically...  ...Southeast Ports Client Director.BA/BAs and 12 years of related experience or demonstrated equivalency of experience and/or education, including... 
    Work at office
    Local area
    Worldwide
    Visa sponsorship
    Flexible hours

    AECOM

    Jacksonville, FL
    3 days ago
  • $14 per hour

     ...champions the corporate mission and message of a premium customer experience, every customer, every time. Every customer deserves an...  ...direction of the Store Manager. DUTIES & RESPONSIBILITIES: Lead the sales team to provide an unparalleled customer experience.... 
    Hourly pay
    Weekly pay
    Full time
    Afternoon shift

    Cricket Wireless Authorized Retailer

    Jacksonville, FL
    9 days ago
  •  ...Customer Experience Coordinator (Remote) We are looking for a motivated and customer-focused Customer Experience Coordinator to join our growing remote team. In this role, you will support clients by coordinating services, answering questions, and ensuring every interaction... 
    Remote work
    Work from home
    Flexible hours

    Nexora Talent

    Jacksonville, FL
    11 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Guest Experience Lead (GEL). Be the first to apply!