Head of Artistry (New York)

Company Description

Chantecaille’s mission is to create luxurious botanical beauty with impact. For the past 25 years, the brand has been at the cutting-edge of some of the industry’s most exciting innovations in skincare and cosmetics, creating iconic products that are beloved worldwide. Founded by the mother-daughter team of Sylvie and Olivia Chantecaille in 1998, the brand is known around the world for its pioneering use of naturals in both skincare and makeup, as well as its give-back philanthropy program that supports conservation groups worldwide. Always cruelty-free, the products crafted by Chantecaille are the epitome of forward-thinking and created with a sustainable approach.

A Beiersdorf luxury group brand, Chantecaille’s global teams include some of the beauty industry’s best-in-class talent, from product formulation to creative direction, marketing and more. The culture of the workplace is collaborative, exciting, and inclusive.

Role Purpose/Mission:

The Head of Artistry is responsible for leading the Brand Artistry Ambassador team for Chantecaille, ensuring the successful execution of client-facing events, alignment with business priorities, and delivery of exceptional artistry experiences. This role combines leadership and hands-on execution, as the Head of Artistry will also manage an assigned territory and perform the same responsibilities as Brand Artistry Ambassadors. Additionally, this role focuses on training and developing the artistry team, cascading strategic direction, and collecting feedback to influence education and event strategies.

Main Accountabilities

Qualifications

Leadership & Team Development

• Lead and manage the Brand Artistry Ambassador team, providing coaching, mentorship, and performance feedback.
• Cascade business priorities and strategic direction to the team, ensuring alignment with organizational goals.
• Solicit and collect feedback from the team to inform education and event planning.
• Foster a culture of collaboration, creativity, and accountability within the artistry team.

Event Planning & Execution

• Oversee the planning and execution of client-facing events across territories, ensuring consistency and excellence in delivery.
• Collaborate with the luxury division education team to ideate and support events that drive incremental sales growth.
• Monitor event performance and provide actionable insights to optimize future activations.

Training & Development

• Support the training and development of Brand Artistry Ambassadors, ensuring mastery of artistry techniques, storytelling, and client engagement skills.
• Partner with education leadership to refine artistry training content and methodologies.

Territory Responsibilities

• Execute high-profile, high-yield client-facing events within an assigned territory.
• Deliver artistry education and coaching to field talent to enhance brand execution.
• Act as a brand ambassador during events, showcasing artistry and storytelling to inspire client loyalty.

Collaboration & Feedback

• Work closely with the Director of Client Experience and Education to align artistry initiatives with broader education and event strategies.
• Share insights from the field to influence training programs and event planning.
• Build strong relationships with retail partners to maximize event opportunities .

Budget Management

• Effectively manage allotted event and education budgets, ensuring all activations, trainings, and travel are executed within financial parameters while maximizing impact and return on investment. Maintain accurate tracking of expenses, provide timely budget updates to leadership, and make strategic recommendations to optimize resource allocation

**This job description is not designed to cover or contain a comprehensive list of all duties or responsibilities required of the role; responsibilities may evolve or be assigned as business needs change.

Education & Experience

• Bachelor’s degree preferred.
• Minimum 5-7 years of experience in artistry roles within luxury beauty or related industries, including leadership experience.
• Proven track record of executing client-facing events and delivering artistry education.
• Experience managing and developing high-performing teams.

Skills & Competencies

• Exceptional artistry skills with expertise in luxury beauty techniques.
• Strong leadership and team development capabilities.
• Ability to create and deliver impactful client experiences that drive loyalty and sales.
• Excellent communication and interpersonal skills to influence and build relationships.
• Business acumen with understanding of retail performance metrics and industry trends.
• Strong organizational and project management skills.
• Proficiency in Microsoft Office Suite; familiarity with digital tools for event planning and reporting.
• Ability to travel extensively within assigned territory.