Stewardship Coordinator

Job Description

Job Description

Stewardship Coordinator

About Mobile Loaves & Fishes

Mobile Loaves & Fishes (MLF) is a social outreach ministry that has been empowering communities into a lifestyle of service with the homeless since 1998. Founded in Austin, Texas, the organization serves its homeless neighbors through three core programs: Truck Ministry, Community First! Village, and Community Works. Often referred to as the most talked about neighborhood in Austin, Community First! Village is a 51-acre master planned development that provides affordable, permanent housing and a supportive community for men and women coming out of chronic homelessness. We are now embarking on a new phase of community expansion, adding more than 1400 new neighbors over the next 5-10 years.

About the Role

Scope & Purpose
The Stewardship Coordinator will support the fundraising and donor stewardship efforts of the Relationships & Giving (R&G) department. General duties include but are not limited to conducting prospect and donor research, coordinating large donor visits, providing support to the Friends of the Village giving groups, supporting donor stewardship and cultivation events, attending tabling events, producing impact reports, and supporting gift stewardship. 

This is a full-time, non-exempt position reporting to the Stewardship Manager. Due to the nature and requirements of the position, hours are flexible to fit need but typically include 8am-5pm Monday Friday. Nights and weekends may be required. The Stewardship Coordinator will office at Community First! Village located at 9116 Hog Eye Road, Austin, TX 78724.

• Donor Stewardship
• Manage donor gifts, including annual donor gifts and personalized donor gifts for lead and major donors
• Manage donor build process to include communicating with donors and Site Operations and Volunteer teams, scheduling and day-of coordination
• Manage coordination of large donor visits, including scheduling, logistics, itineraries, and hospitality in collaboration with the Events team
• Prepare and design materials, collateral, and briefings needed for visits and events
• Giving Groups Support
• Provide Friends of the Village giving groups support, including the Community Sustainers, Abundant Community Circle, and Young Professionals
• Track giving group membership, renewals, and engagement in the CRM
• Research & Fundraising Support
• Assist in research and prospect work to support the Major Gifts team, including identifying and qualifying prospective donors
• Compile donor and prospect profiles, giving histories, and background briefings to inform cultivation strategy
• Produce impact stories in collaboration with the Communication and Major Gifts teams
• General Support
• Manage R&G inventory and supplies, including the tabling process and resources
• Provide event support for donor stewardship events
• Attend tabling events to support brand recognition and donor cultivation efforts
• Other Duties & Responsibilities as needed
• Support donor phone and email line, including managing in kind donation intake
• Other duties & responsibilities as needed

Knowledge, Skills, Abilities & Principles

• MLF is a faith-based organization whose ideals and philosophy come directly from the Gospel of Jesus Christ. As an organization, we strive to reflect this precept in our communications, both internally and externally.
• Commitment to serving those who have experienced homelessness and personal alignment with MLF's vision, mission, core values, and goals.
• Undergraduate degree preferred, experience may substitute
• Ability to be flexible in a dynamic working environment
• Strong organizational skills; detail-oriented
• Excellent interpersonal and written communication skills, including experience producing proposals, briefings, or reports
• Tech savvy, confident and skilled in Microsoft 365 suite
• Comfortable communicating in person and via telephone and email
• Ability to work joyfully and connect with diverse populations and organization
• Demonstrates integrity and strives for excellence in their work
• Ability to manage multiple projects in a fast-paced environment
• Salesforce and Asana or other project management tool experience is a plus
• Creative/design experience a plus
• Must have a valid driver's license

Work Environment & Physical Demands

• Prolonged periods of sitting at a desk and working on a computer
• Ability to stand, walk, and drive extensively while executing events
• Ability to move across all phases of Community First! Village
• Ability to lift up-to 30 lbs.
• Reliable transportation and a valid driver's license with a clean driving record
• Ability to travel in the local Austin region

Benefits

• Day one 100% Employer paid, Health, Dental, Vision, Life, STD & LTD Insurance
• Generous Paid Time Off & Holiday Pay
• Matching 401(k) Retirement Plan
• Corporate Discount Program
• Professional Development Opportunities
• Employee Assistance Program
• Paid Parental Leave
• Wellness Partnership Benefits

MLF VISION

We empower communities into a lifestyle of service with the homeless.

MLF MISSION

We provide food and clothing, cultivate community, and promote dignity to our homeless brothers and sisters in need.

GOALS

• Transform the way people view the stereotype of those who find themselves homeless
• Reconnect the homeless to self, family and community
• Help the chronically homeless rediscover and utilize their God-given talents to do purposeful work
• Connect human to human, heart to heart through the fellowship of food and hospitality
• Inspire people into a lifestyle of abundance by giving their best first

BELIEF STATEMENTS

The vision is supported by belief statements centered on our belief that homelessness is the result of a profound, catastrophic loss of family:

• God, infinitely perfect and blessed in himself, in a plan of sheer goodness freely created man to make him share in his own blessed life
• By virtue of being created by God in His image, we are all called to live in community and relationship with Him through each other
• The family is the original cell of social life
• You shall love your neighbor as yourself
• All members of the human family are equal in dignity
• The Lord God took the man and settled him in the Garden of Eden to cultivate and care for it. Gen 2:15

CORE VALUES

MLF is committed to fostering a culture that prioritizes relational connection. We believe there is opportunity in every aspect of our work to be relational in a highly transactional world. In this culture, transactions are means to relational ends, not the other way around.​

​​This begins with the countercultural love poured out by Jesus Christ and grows as imperfect individuals strive to show this love to each other human-to-human, heart-to-heart.​

​​Each individual's openness to the journey of their own personal growth is essential in building our relational culture, and we believe this culture flourishes as we each continuously strive to more fully embody these four core values:

• Faith: We define Faith as the foundational belief that our world and all our work belong to God. This allows us to engage our work with joy and lightheartedness, knowing that we are not ultimately in control.
• Humility: We define Humility as rightly viewing oneself as a single piece of a grander story. This humility leads to a view of oneself that is neither too high nor too low.
• Generous Spirit: We define a Generous Spirit as a readiness to give more grace, mercy, and hospitality than is necessary or expected. This posture allows us to see others for who they are, not what they do.
• Integrity: We define Integrity as a wholehearted commitment to doing right by God, ourselves, and others. This wholeheartedness shows itself in consistently choosing honesty, responsibility and ownership in all actions and decisions.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

MLF is committed to creating a diverse environment and is proud to be an equal opportunity employer. Personnel are chosen based on ability without regard to race, color, religion, sex, national origin, genetics, disability, marital status, or sexual orientation in accordance with federal and state law.