ASC Financial Coordinator

Job Description

Job Description

Midwest Vision Partners is seeking a Financial Coordinator to play a key role in supporting surgical operations. This position partners closely with patients, physicians, and cross-functional teams to ensure accurate financial counseling, maximize upfront collections, and optimize operating room utilization. The ideal candidate brings strong communication skills, attention to detail, and a proactive approach to improving both the patient experience and operational efficiency.

Schedule: Full-time

• Monday–Thursday: 6:30 AM – 5:00 PM
• Friday: 8:00 AM – 2:00 PM

• Collect patient financial responsibility prior to date of service, including deductibles, co-pays, coinsurance, and premium IOL payments
• Verify insurance benefits and ensure accurate calculation of patient responsibility
• Educate patients on financial expectations and available payment options in a clear, empathetic manner
• Support improved upfront collection rates through proactive patient communication

• Ensure accurate allocation and posting of premium lens revenue between the practice and ASC
• Monitor OR schedules to identify cancellations and underutilized block time
• Conduct proactive outreach to canceled patients to reschedule procedures
• Maintain and manage recapture lists to backfill open surgical time and optimize utilization
• Track and report on key performance metrics, including collections, cancellations, and block utilization
• Collaborate with ASC teams, physician offices, and Revenue Cycle Management (RCM) to ensure alignment and efficiency

• Strong patient communication skills with the ability to explain financial information clearly and compassionately
• Excellent interpersonal and relationship-building skills
• High attention to detail and strong organizational abilities
• Problem-solving mindset with a focus on improving processes and outcomes
• Strong sense of accountability and ownership over results

• High school diploma required; Associate's or Bachelor's degree preferred
• 2+ years of experience in healthcare front-end collections or patient financial counseling
• Experience with insurance verification and patient responsibility calculations
• Understanding of how upfront collections impact accounts receivable (AR) and cash flow
• Familiarity with surgical scheduling workflows and block utilization
• Experience with premium IOL or elective upgrade offerings preferred

This job description is not intended to be an exhaustive list of all duties and responsibilities. Responsibilities may evolve based on business needs.

Vision is a precious gift. Midwest Vision Partners (MVP) is dedicated to improving and preserving vision by supporting a network of world-class ophthalmologists and optometrists who deliver exceptional, patient-centered care. Headquartered in Chicago, MVP supports 70+ locations across Ohio, Michigan, Pennsylvania, West Virginia, and Illinois, with over 140 physicians and 1,500 employees committed to delivering outstanding outcomes for every patient.