Senior Helpdesk Analyst: High-Touch IT Support Lead
$85k - $100kVeolia
A leading environmental services company in Boston is seeking a Senior Helpdesk Analyst to provide comprehensive IT support. The role involves troubleshooting hardware and software issues, documenting processes, and ensuring customer satisfaction. Qualified candidates should have at least two years of experience in technical support and a strong knowledge of Windows operating systems. Benefits include health insurance, 401(k) participation, and a competitive salary range of $85,000 to $100,000 per year. #J-18808-Ljbffr Veolia
$85k - $100k
...environmental services company is seeking a Senior Helpdesk Analyst in Boston, MA. This role involves providing technical support and resolving user issues via different communication... ...should have a degree with experience in IT support, excellent communication skills, and...Senior$85k - $100k
...Description Position Purpose The Senior, Helpdesk Analyst position plays a key role in providing technical support to the Veolia business units.... ...for delivering white glove IT support by promptly... ...while providing a personalized, high‑touch experience with a target of an...SeniorWork at officeLocal areaRemote workShift work- ...Senior Manager, Premium Support Engineer (Databolt) - Capital One Software (Remote) Summary... ...will bridge the gap between high‑scale software engineering... ...network topology. Lead Monthly and Quarterly Business... ...~10+ years of experience in IT, DevOps, or Software Engineering...SeniorLocal areaRemote work
- ...Sr. Technical /Desktop Support Lead - Employee Tech Services... ...We are seeking a highly skilled and customer-focused... ...white-glove, deskside IT support to executives and... ...support, ensuring high-touch service and discretion.... ...and follow up on helpdesk issues via ticketing systems...SuggestedContract workWork at officeRemote workFlexible hoursAfternoon shift
$81k - $121k
...Hybrid/Remote Job Overview The Senior Technical Analyst is an experienced individual... ...engineering teams to deliver effective, high quality technical solutions. This role... ...associated with proposed solutions and support effective adoption by proactively surfacing...SeniorRemote work- Marchon's life sciences client is hiring a Senior Help Desk Analyst to serve as a primary point of contact for IT support across the organization and its portfolio companies... ...) and email-delivering fast, accurate, high-quality support that keeps our users productive...SeniorFull timeWork at office
- ...passive and active talent to support corporate and all... ...candidates. - Build and track high-quality pipelines of... ...and procedures. - Lead training and assist in disseminating... .... - Works with senior management to develop... ...sourcing for Executive IT positions - Experience...SeniorMinimum wageContract workTemporary workWork experience placement
$79.2k - $178.1k
...AI Data Platform team is seeking a Senior Member of Technical Staff to build... ...components and services to support the Data Platform product, with a... ...development practices along with leading open-source frameworks Deliver high-quality software components as part...SeniorTemporary workRemote workFlexible hours- ...Senior Help Desk Technician Employment Type: Full Time CGS seeks... ...1 & 2 Help Desk (PC Assist) support services to end users... ...EOUSA). CGS brings motivated, highly skilled, and creative people together... ...required information for all IT-related tickets utilizing ITIL...SeniorFull timeFor contractorsWork at officeRemote workFlexible hours
$47k - $55k
...Senior Service Desk Analyst Req number: R7778 Employment type... ...will deliver Level 1 support to end users in a healthcare... ...We are seeking a highly skilled and motivated... ...and healthcare IT applications, including... ...Contribute to or lead small infrastructure-...SeniorFull timeContract workWork at officeLocal areaRemote workWorldwideAfternoon shift- ...time. About the role We're looking for a Senior Member of Technical Staff to join our tight... ...who are passionate about building high-impact systems at the interface of hardware... ...client-facing, hands-on role where you’ll lead technical engagements, shape solutions, and...SeniorFlexible hours
$24 - $26 per hour
...opportunity to join a collaborative IT team, build foundational... .... Position Overview As a Helpdesk Support Specialist, you will serve as... ...responsible for delivering responsive, high-quality support and ensuring... ...Escalate complex issues to senior IT staff with proper...SeniorWork at officeRemote work$115k - $130k
Sompo has a unique opportunity for a **Senior Technical Specialist, General Liability** on... ...excess claims, including large limit and high exposure claims* Bachelor's degree... ...subsidiary of Sompo Holdings, Inc., one of the leading property and casualty groups in the world...SeniorWork at officeFlexible hours$100k - $130k
...Senior Technical Implementation Specialist Boston, MA Paperless... ...owning, designing, and delivering high-complexity configuration... ...based pricing language, while leading the deployment of standard ERP... ...customer data (e.g., Excel, APIs) to support advanced workflows and ensure...SeniorFull timeContract workWork at officeRemote work$150k - $170k
...Senior Support Engineer (Executive/VIP Support) | $150-170K + 15% Bonus... ...Support Engineer to provide high-touch, white-glove technical support... ...This role is the front line of IT for executives, ensuring seamless... ...and tailored solutions • Lead executive-focused technology...SeniorWork at officeRemote workWork from home$104k - $156k
...Senior Technical Analyst, External Manufacturing Data, & Intelligent... ...efficiency and deliver high value, high speed impact... ..., Computer Science, IT or relevant equivalent... ...include inclusive market-leading benefits to meet our... ...and resources to support their growth and aspirations...SeniorSummer workRemote workFlexible hours2 days per week- ...Senior IT Operations Engineer CloudZero is hiring a Senior... ...We measure success by high-quality outcomes, not volume... ...never get opened. Every helpdesk ticket that hits our support tool, is a signal. Something... ...Provide responsive, human first-touch support when issues reach...SeniorWork at office
$105k - $125k
...Senior Technical Claims Specialist Liberty Mutual has an immediate opening for an experienced... ...coverage, investigates complex and highly complex Commercial Casualty claims,... ...claims. Reviews lawsuit documentation and supporting documents, claims file, investigation,...SeniorWork at officeLocal areaImmediate startRemote workWork from homeHome office- ...Senior Technical Claims Specialist Liberty Mutual has an immediate... ..., and includes litigated and high-dollar exposures! Why this... ...Key responsibilities Lead full lifecycle handling of complex... ...where everyone feels valued, supported, and can thrive. We build an environment...SeniorFor contractorsWork at officeLocal areaImmediate startHome office
- Senior Technical Business Analyst Job Purpose This senior analyst will contribute to the administration, optimization, and support of key enterprise applications within the domains of Energy Trading... ...systems are prepared for high‑Demand periods and aligned with evolving...Senior
- Senior Technical Claims Specialist, Doordash Complex Job Locations: US-Remote | US-MA-Boston... ...coverage, investigates complex and highly complex Commercial Casualty claims, determines... .... Reviews lawsuit documentation and supporting documents, claims file, investigation,...SeniorWork at officeRemote workWork from homeHome office
$26.26 - $42.02 per hour
...Sr Technical Support Representative II Boston, Massachusetts, United States Join Axon... ...– i.e. for clients with varying levels of IT knowledge and skillset ~ Self-driven, ability... ...check and maintain confidential and highly sensitive information. Benefits that...SeniorHourly payWork experience placementWork at office$105k - $125k
...Commercial Casualty Complex Claims Team. The Senior Technical Claims Specialist determines coverage, investigates complex and highly complex Commercial Casualty claims,... ...claims. Review lawsuit documentation and supporting documents, claims file, investigation, etc...SeniorWork at officeLocal areaImmediate startRemote workWork from homeHome office$120k - $202.5k
...Overview As a Senior Data Management Technical Analyst, you will play a pivotal... ...ownership. You will lead data-focused... ...centric solutions that support analytics, AI/ML, and... ...processing and maintaining a high level of data... ...Disclosure: It is unlawful in Massachusetts...SeniorTemporary workFlexible hours- ...AI music. We are backed by leading investors including Menlo... ...systems that every Sunoer touches every day. As a Senior IT Engineer, you'll work with... ...it makes sense. Scale IT support — write runbooks and knowledge... ..., including time at a high-growth company. Demonstrated...SeniorFull timeWork at officeLocal area
- ...Job Title: National Senior Account Manager - IT Contract Staffing Location: Boston, MA (Hybrid/Remote) Employment Type: Full-Time Job... ...expansion Partner closely with recruiting teams to deliver high-quality IT talent solutions Act as a trusted advisor to...SeniorFull timeContract workLocal areaRemote work
- Audit/Compliance Analyst - Responsibilities Kforce has a client in Boston... ...papers, and documentation Support development and maintenance of... ...skills Ability to work with senior stakeholders and cross‑... ...financial systems preferred High level of professionalism and ability...SeniorHourly payContract work
- ...to be one of the largest independently owned engineering firms in the country. As Senior Helpdesk Analyst (Tier 2/3), you will be a senior member of the Desktop Support team, delivering best in class support to Vanderweil internal clients. You will have...Senior
$56.25k - $92.5k
...innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people... ...You Make: The Bloomberg System Configuration & Trade Support Analyst is responsible for the configuration, maintenance, and...SeniorHourly payFull timeContract workWork experience placementShift work- The National Society for Black Engineers is looking for a Technical Support Representative in Boston, MA. This role involves providing top-notch technical support to Axon customers through various communication channels. Candidates should have a Bachelor's degree or equivalent...SeniorWork experience placement
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