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Senior Helpdesk Analyst: High-Touch IT Support Lead

$85k - $100k

Veolia

A leading environmental services company in Boston is seeking a Senior Helpdesk Analyst to provide comprehensive IT support. The role involves troubleshooting hardware and software issues, documenting processes, and ensuring customer satisfaction. Qualified candidates should have at least two years of experience in technical support and a strong knowledge of Windows operating systems. Benefits include health insurance, 401(k) participation, and a competitive salary range of $85,000 to $100,000 per year. #J-18808-Ljbffr Veolia

Vacancy posted 1 day ago
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