Front Desk Agent

Front Desk AgentWe are looking to add an upbeat, enthusiastic Front Desk Agent to provide great service and memorable experience to our guests.BenefitsHealth, dental and vision insurance (full-time employees)Paid Time Off (full-time and part-time employees)401K plan with company match (full-time and part-time employees)Hotel discounts (full-time and part-time employees)Paid holidays (full-time employees)Early access to earned wagesResponsibilitiesHandle guest check-ins and check-outs efficiently and in a friendly and professional mannerProvide information about our hotel, available rooms, rates, and amenitiesAssist guests and resolve guest challenges to ensure 100% guest satisfactionAccurately conduct all cash handling and credit card processing activitiesAccurately, audit, balance and report on all cash and credit transactions including checks, deposits, house charges, promotional materials, postings etc. in the hotel in accordance with established policies and proceduresPerform any other job related duties as assignedDesirable QualificationsPrior experience as a Hotel Front Desk Agent, Receptionist, or similar roleExperience with hotel reservations software, like OnQ or OperaCustomer service experienceExcellent communication and organizational skillsSMI Hotel Group recruits the best and brightest, in order to deliver the highest quality service to our guests. If you believe that you have what it takes, we want to hear from you.We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.