Quality Assurance Tester

Overview WHO WE ARE: Beyondsoft is a leading mid-sized business IT and consulting company that combines modern technologies and proven methodologies to tailor solutions that move your business forward. Our global head office is based in Singapore, and our team is made up of a diversely talented team of experts who thrive on innovation and pushing the bounds of technology to solve our customers’ most pressing challenges. When it comes time to deliver, we set our sights on that sweet spot where brilliance, emerging technologies, best practices, and accountability converge. We have a global presence spanning four continents (North America, South America, Europe, and Asia). Our global network of talent and customer-centric engagement model enables us to provide top-quality services on an unprecedented scale. WHAT WE’RE ABOUT: We believe that collaboration, transparency, and accountability are the values that guide our business, our delivery, and our brand. Everyone has something to bring to the table, and we believe in working together with our peers and clients to leverage the best of one another in everything we do. When we proactively collaborate, business decisions become easier, innovation is greater, and outcomes are better. Our ability to achieve our mission and live out our values depends upon a diverse, equitable, and inclusive culture. So, we strive to foster a workplace where people have the respect, support, and voice they deserve, where innovative ideas flourish, and where people can unleash their brilliance. For more information regarding DEI at Beyondsoft, please go to Responsibilities POSITION SUMMARY: This role will be for a Quality Assurance Tester within our customer’s Video Software Division. The role will primarily be focused on manual testing of software on client video and audio hardware devices, primarily HP/Poly, with client computers. This position has during Monday through Friday day shift hours, 100% on-site at the customer’s Austin, Texas, facility. This is a full-time, benefitted position where the candidate must be located local to Austin and already be legally eligible for employment in the U.S. (cannot require visa sponsorship). Executes quality assurance and test processes for portions of end-user applications, systems software, and firmware running on hardware, local, networked, and Internet-based platforms. Analyzes design and determines test and integration activities required based on specific objectives and established project guidelines. Executes and contributes to portions of testing plans, protocols, and documentation for assigned portion of application. Participates as a member of project team of other software quality assurance engineers and internal and outsourced development partners to develop reliable and cost-effective testing and quality assurance solutions for assigned software portion. Sets up test environment and troubleshoots hardware, software, and network issues to ensure completion of test plans. Documents test results using appropriate test tools (JIRA, QMetry, Confluence, etc.) according to customer’s requirements. Collaborates and communicates with internal and outsourced development partners regarding software applications design status, project progress, and issue resolution. Perform additional duties as assigned. Qualifications 2+ years’ experience in QA testing (hardware and software, networks, etc.) preferred. Must have a strong competency in MS Office programs including Outlook, Word, Excel, Power Point, MS Teams, etc. Detail-oriented individual who is comfortable working within a team and can also work independently with little direction. Experience with software quality assurance tools and processes. Software and hardware testing methodology, including execution of test plans, debugging, and testing scripts and tools. Strong analytical and problem-solving skills. Excellent written and verbal communication skills; mastery in English and local language. Windows PC setup (software and hardware) experience. Experience with tools such as JIRA, QMetry, Confluence, etc. Experience with Microsoft Teams Rooms or Zoom Room a plus. High school diploma or equivalent preferred. Must be able to pass a background check and drug screen. WHAT WE HAVE TO OFFER: Because we know how important our people are to the success of our clients, it’s a priority to make sure we stay committed to our employees and making Beyondsoft a great place to work. We take pride in offering competitive compensation and benefits along with a company culture that embodies continuous learning, growth, and training with a dedicated focus on employee satisfaction and work/life balance. A competitive pay of $22-$23/hr, depending on experience. 10 days per year of Paid Time Off (PTO). 8 paid holidays + 1 personal floating holiday. 401(k) retirement plan with company match. Eligible employees (and their families) are offered the following company-sponsored benefits: Medical, dental, and vision insurance, health savings account (HSA), short-term and long-term disability, employee assistance plan (EAP), and basic life and AD&D insurance. Eligible employees (and their families) are offered the following voluntary employee-funded benefits: Health care flexible spending account, dependent care flexible spending account, commuter benefits, voluntary accident & critical injury coverage, voluntary long-term care coverage, and voluntary life and AD&D insurance. Beyondsoft provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type with regards to race, color, religion, age, sex, national origin, disability status, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, and the full employee lifecycle up through and including termination. #J-18808-Ljbffr