Medical Assistant

Hiring a Medical Assistant Care Coordinator!

Job Description

We are seeking a dedicated and compassionate Medical Assistant Care Coordinator to join our team. This role supports our Chronic Care Management (CCM) and Remote Patient Monitoring (RPM) programs, focusing on improving patient compliance, coordinating care, monitoring health metrics, and reducing unnecessary hospital and urgent care visits.

Responsibilities

• Conduct monthly CCM and RPM patient outreach calls.
• Review medications, treatment plans, and patient concerns.
• Monitor blood pressure readings and respond to RPM alerts.
• Coordinate care between patients, providers, pharmacies, and medical equipment vendors.
• Assist with obtaining and facilitating physician orders for durable medical equipment.
• Document patient interactions and maintain compliance within the CCM/RPM platform.
• Ensure Medicare-required patient engagement time is achieved and documented.
• Educate patients and provide support regarding chronic health conditions.
• Identify barriers to care and escalate concerns to providers when necessary.

Essential Skills

• Medical Assistant certificate
• Strong interpersonal and communication skills
• Warm, engaging, and personable demeanor
• Ability to build rapport and comfortably converse with elderly and chronically ill patients

Additional Skills & Qualifications

• Prior CCM (Chronic Care Management) experience
• Prior RPM (Remote Patient Monitoring) experience
• Experience coordinating patient care, medication management, or follow-up care
• Experience in a physician practice, primary care, or care management setting

Work Environment

This position is office-based, working onsite Monday through Friday from 9:00 AM to 5:00 PM in Queens, NY. You will be part of a team currently consisting of three medical assistants, with plans to add two more. The role focuses on patient interactions and coordination over the phone.

This is a Permanent position based out of Fresh Meadows, NY.

The pay range for this position is $41600.00 - $52000.00/yr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Full time medical assistant care coordinator role, Monday-Friday 9am-5pm.

This is a fully onsite position in Fresh Meadows,NY.

This position is anticipated to close on Oct 22, 2026.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 20,000 consultants and 5,000 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. We are proud to be an Engineering News-Record (ENR) Top 500 Design Firm for our engineering design services and a ClearlyRated Best of Staffing® winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email View email address on click.appcast.io for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.