IT Low Voltage Field Technician

Overview NiSource is one of the largest fully regulated utility companies in the U.S., serving millions of customers across six states. We are committed to innovation, inclusion, and growth. Location & Travel Positions available in Columbus, OH; Merrillville, IN; Lexington, KY; Chester, VA; or Canonsburg, PA (or any location within the six states). Travel is 100% daily to company locations and fleet sites with company vehicle. Responsibilities Travel daily to company locations and fleet sites to install, diagnose, maintain, repair, and support vehicle installed and facility-based technology systems. Install, troubleshoot, and repair 12-volt DC vehicle wiring, low voltage electronics, and associated hardware, including telematics devices, routers, power timers, and mobile computing equipment. Provide onsite and remote technical support for network connected devices, mobile systems, and field technology platforms. Configure, deploy, and support mobile devices and applications, including basic user training and troubleshooting. Accurately document service activities, diagnostics performed, repairs completed, parts used, and customer or end user interactions. Communicate clearly and professionally with internal stakeholders, vendors, and end users to ensure service quality and customer satisfaction. Maintain assigned tools, equipment, and inventory in proper working condition. Track, submit, and report expenses in accordance with company policies and procedures. Identify recurring technical issues, recommend corrective actions, and contribute to continuous improvement of service delivery processes. Apply structured problem‑solving techniques to diagnose issues, resolve incidents, and implement effective solutions. Comply with contractual obligations, service level agreements (SLAs), and expectations of service providers and business partners. Minimum Qualifications Associate’s degree or equivalent work experience. 3+ years of experience working in field service, vehicle electronics, utility technology, or a related technical support role. 3+ years of experience working on 12-volt DC vehicle wiring and low voltage electronic systems. Ability and willingness to travel daily to multiple job sites. Ability to meet the physical demands of the role, including working in confined spaces and lifting equipment. Valid driver’s license with an acceptable driving record. Preferred Qualifications Experience in the utility, energy, telecommunications, or fleet services industry. Experience with telematics systems, mobile technology deployments, or fleet technology installations. Familiarity with safety‑critical or regulated operating environments. Industry certifications related to networking, electronics, vehicle systems, or field service. Salary Hourly rate: $29.81 - $41.73 per hour, plus 4% annual bonus. Equal Employment Opportunity NiSource is committed to providing equal employment opportunities in each of its companies to all employees and applicants for employment without regard to race, color, religion, national origin or ancestry, veteran status, disability, gender, age, marital status, sexual orientation, gender identity, sex (including pregnancy, lactation, childbirth or related medical conditions), genetic information, citizenship status, or any protected group status as defined by law. Each employee is expected to abide by this principle. ADA Accommodations If you need a reasonable accommodation to participate in any part of the hiring process or to perform the essential functions of the position, contact OneHR at View email address on click.appcast.io or View phone number on click.appcast.io. Safety Statement Promote a safe work environment by actively participating in all aspects of our employee safety program. Report any unsafe conditions and take actions to prevent personal injuries. Support our interdependent safety culture by ensuring the safety of your co‑workers. Work Authorization Authorized to work in the United States without requiring sponsorship. E‑Verify NiSource participates in the U.S. Department of Homeland Security’s E‑Verify program. As part of this process, applicants are informed of their rights and responsibilities under U.S. law. #J-18808-Ljbffr 012 NiSource Corporate Services Co