Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Simple IRA
• License reimbursement
• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
I opened my agency in 2020 and lead a high-producing team of seven. My background includes a bachelor’s degree in advertising and a master’s degree in business with a specialization in entrepreneurship from the University of Florida. I began my career as a team member in a State Farm office before opening my own agency, which shaped my hands-on leadership style and strong focus on growth, accountability, and results.

I’m a Florida native, married, and a parent to two young kids under five, so flexibility and balance are important values in our office. Outside of work, I’m usually spending time with my family or our goldendoodle, Hank. Giving back matters to us as well — we actively support local 4-H and FFA programs and regularly volunteer in area schools.

For our team, we offer PTO, State Farm apparel, a Simple IRA, and full license reimbursement. Our office culture is fun, motivated, and friendly, with a strong emphasis on performance and teamwork. We’re looking for driven, positive team members who enjoy working in a fast-paced environment and want to be part of a growing, high-energy agency where effort and results are recognized.

ROLE DESCRIPTION:
Laci Laird - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

 
RESPONSIBILITIES:  

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:  

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.