Maintenance Technician

Maintenance Technician

Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands.

Location: Courtyard Montgomeryville

544 Dekalb Pike North Wales, PA 19454

Responsibilities

The Maintenance Technician is responsible for the overall upkeep, repair, and preventative maintenance of the hotel's physical property, guest rooms, and equipment. This role ensures a safe, functional, and comfortable environment for guests and associates by responding to maintenance requests in a timely and professional manner.

Key Responsibilities:

Guest Room & Public Area Maintenance

• Perform routine maintenance and repairs in guest rooms, including HVAC units, plumbing fixtures, lighting, appliances, and furniture
• Address guest maintenance requests promptly to ensure satisfaction and minimize service disruption
• Inspect public areas (lobby, hallways, stairwells, parking lot) and correct any maintenance issues

Preventative Maintenance

• Complete scheduled preventative maintenance tasks as assigned (PTAC units, water heaters, fire safety systems, etc.)
• Maintain accurate logs of maintenance work and inspections
• Identify potential issues and proactively resolve them before they escalate

General Repairs

• Perform basic repairs including drywall, painting, minor carpentry, plumbing, and electrical work
• Troubleshoot and repair mechanical systems and equipment
• Assist with room turns by ensuring all systems are fully operational

Safety & Compliance

• Ensure compliance with brand standards and local/state regulations
• Respond to emergency situations such as power outages, water leaks, or equipment failure

Grounds & Exterior Maintenance

• Maintain cleanliness and safety of exterior areas including parking lot and walkways
• Assist with seasonal tasks such as snow removal, salting, or basic landscaping

Team Collaboration

• Communicate effectively with Front Desk and Housekeeping regarding room status and maintenance issues
• Support other departments as needed to ensure smooth hotel operations

Qualifications

• Experience in a hotel or a related field preferred.
• High School diploma or equivalent required.
• Licensed in a trade preferred (plumbing electrical HVAC carpentry etc.).
• Must have a valid driver's license for the applicable state.
• Must have an acceptable MVR (Motor Vehicle Driving Record) property specific.

Benefits

• In addition to travel discounts at our hotels, Highgate offers competitive benefits, including three pricing tiers of medical coverage, as well as Dental and Vision benefits to eligible full-time associates. Paid time off plans may also be available to associates who qualify. The Retirement 401(k) Program is open to both full-time and part-time associates who qualify.

Applications will be accepted until 4/29/26