Manager, Quality Systems

Job Description

Job Description

Make a Difference in YOUR Career!

Our vision is both simple and ambitious: to put our drinks on every table.  

We are the leading global independent beverage solutions provider. We serve a broad range of national and international retailers as well as Global, National and Emerging (GNE) brands. Our products are distributed worldwide from our production sites in Europe, North America, and Australia. Although our own branding may not appear on the labels of the beverages we produce, there is a good chance you are reading this while sipping one of our drinks.

Our ambition is to continually improve and it’s what keeps us at the top of our game. We are solutions-based. We are innovative. We seek out new challenges and conquer them.  This is our company ethos, but it’s our people’s too: Refresco is at the cutting edge of a fast-moving industry because we have passionate people pushing the boundaries of what’s best.

Stop and think: how would YOU put our drinks on every table?  

Position Description

The Manager, Quality Systems will take a leadership role in the verification and validation of the global Quality Management System, coordinate with plant leadership in implementation and audit of the global Quality Management System.

Essential Job Functions:

• Overall corporate owner for quality system which includes development and document control of policies, corporate SOPs, new equipment and process protocols, and training documents.
• Verifies the quality system incorporates food safety and food quality requirements.
• Support for SAP implementations, providing expertise for unit and integrated testing, on-site support for discovery, week in the life, go-live, and hyper-care activities.
• Will have direct communication with local site experts to ensure quality systems are compliant per Refresco corporate guidelines.
• Owns project portfolio and drives alignment across the businesses mapping requirements to delivered solutions.
• Work with internal customers in application support, design, development, test and implementation for document control and quality management system.
• Assist in the design and delivery of new and/or improved system functionality.
• Identify opportunities and implement solutions for process improvements and estimate benefits to ensure standardization, simplification, and integration.
• Drive efforts to refine business process improvements and the innovative use of integrated systems.
• Champion governance, alignment, and communication of Best Practice
• Provide second level support to key users for day-to-day problem resolution, including developing and executing on-going training for corporate QMS policies, SOPs, and SAP activities.
• Develop and maintain key user networks across regions, functional groups, business units, sites etc.
• Lead projects through design, testing, and implementation of document control applications.
• Lead implementation of document control applications across all Refresco locations as needed.
• Revise and update Refresco corporate policies, SOPs, and training as needed which includes development and upkeep of new equipment and process validation protocols.
• Additional functions and requirements may be assigned by manager as deemed appropriate.

Leadership Responsibilities:

• Leads and directs the work of other employees and has responsibility for personnel actions including hiring, performance management, and termination.  
• Provides training, direction and instruction and conducts performance evaluations.
• Provides guidance and training on work standards and expected outcomes. 
• Accountable for planning and evaluating performance, staff training and development, recruitment and may contribute to pay recommendations. 

Competencies: 

• Leadership - Foster a culture of empowerment by building relationships based on trust, lead courageously on a day-to-day basis, and inspire growth with a clear and ambitious vision that guides the collective effort toward success. 

Required Skills:

• Proficient in Excel, Word, SAP, and Power Point.
• Ability to analyze and solve problems, results oriented.
• Organized and detail-oriented, adaptable to change.

Education and Experience:

• BS Degree or Engineering preferred.
• Minimum 3 years of Quality within a manufacturing environment
• Experience in the implementation and maintaining of Quality System Software

Working Conditions:

• Physical Demands– Continuously standing or walking. Regular requirements to lift/handle/carry material or equipment of moderate weight.
• Visual/Sensory – This position requires attention to detail, requiring attention with one or two senses at a time.
• Work environment – Work and environment fasted paced, requiring ability to remain focused under pressure.
• Climate - This position requires the incumbent to have the ability to work in ambient hot and/or cold seasonal environments.

Travel Requirements:

• Travel (up to 50%)

Other Duties:

• This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

A Career with Refresco  

Refresco Beverages US Inc. offers the following competitive pay and comprehensive benefits:    

• Medical/Dental/Vision Insurance    
• Health Savings Accounts and Flexible Spending Accounts  
• Life and AD&D Insurance, critical illness, hospital indemnity, and accident insurance 
• Short-term disability and long-term disability   
• Pet Insurance  
• Legal Benefits  
• 401(k) Savings Plan with Company Match  
• 12 Paid Holidays  
• 15 Vacation Days and Paid (Sick) Time Off Days
• Well-being Benefit 
• Discount and Total Reward Programs   

Join Refresco TODAY and enjoy a rewarding CAREER!   

Any employment agency, person, or entity that submits a résumé to this career site or a hiring manager does so with the understanding that the applicant's résumé will become the property of Refresco Beverages US, Inc.  Refresco Beverages, US Inc., will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person, or entity.  

Employment agencies that have agreements with Refresco Beverages US, Inc., and have been engaged in a search shall submit a résumé to the designated Refresco recruiter or, upon authorization, submit a résumé to this career site to be eligible for placement fees.  

Refresco Beverages US Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity, gender expression, Veteran status, or any other classification protected by federal, state, or local law. 

Equal Opportunity Employer
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