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Customer Operations Supervisor - Onboarding & KPIs

Custom Goods LLC

Custom Goods Logistics is looking for a Customer Service Supervisor/Manager in Fontana, California. This role is crucial in providing high-level customer service while overseeing daily operations and driving customer satisfaction. The ideal candidate will have supervisory experience and a background in distribution or 3PL environments. The position emphasizes strong leadership, excellent communication skills, and the ability to manage data reporting for customer service practices. Join us in making a positive impact on our customers’ experiences. #J-18808-Ljbffr

Vacancy posted 11 hours ago
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