Residential Specialist

On-Site Role Job Description

This position is responsible for supporting sales across the state by assisting with customer satisfaction, pricing and contracting, engineering, and back office support for Residential customers.

Job Requirements

Bachelor's Degree in Marketing, Business, Engineering, or related field highly preferred. Experience in the Customer Service Organization or Power Delivery is preferred. Demonstrated sales skills, account management, ally development, and experience with or knowledge of outdoor lighting products, rates, and contracts. Excellent communication skills- written, oral, and interpersonal for researching customer data and creating detailed analysis and sales proposals. Possess an understanding of the company's operations, policies, and procedures. Ability to manage multiple projects and work with multiple stakeholders simultaneously. Good organizational and computer skills. Self-starter and able to work in both an individual and team setting. Ethical conduct and a commitment to compliance. Ability to build internal and external relationships.

Major Job Responsibilities

Meeting with Residential customers who desire to have an LED light installed and placed on their bill. Designing the plan for light installation, including but not limited to placement of light, pole, wiring, and other facilities. Work in our JETS program to estimate and order material. Preparing lighting agreement within LAMP. Assist in the interaction between sales, operations, materials, and maintenance to ensure customer satisfaction. Respond to customer requests for outdoor lighting. Must consistently demonstrate the behaviors of client Style, Unquestionable Trust, Superior Performance, and Total Commitment.

About Us

At our organization, we take our mission and values to heart! We are on a mission to offer more and better jobs all over the world! Our goal is to care for you while you care for our clients and get you paid the highest pay possible. All our associates working with us are expected to embrace our RACE values: R - Results Matter, A- Approachable, C - Care, and E - Emergency i.e. work with a sense of urgency.