Field Service Supervisor - Utilities Background

Job-ID: 160776Category: Customer ExperienceLocation: Greer, SC, United StatesSchedule: Full timePosted: 2026-10-27As a Field Service Supervisor here at Honeywell, you will have the opportunity to lead and oversee our Field Service team, ensuring efficient and effective service delivery to our customers. Your strategic mindset and operational expertise will drive the success of our field service operations, directly impacting customer satisfaction and loyalty.You will report directly to our Field Service Manager and you’ll work out of our Greer, South Carolina location on a On-site work schedule.In this role, you will impact the success of our field service operations, the satisfaction of our customers, and the growth of the organization by providing leadership, managing resources, and driving continuous improvement initiatives.QualificationsYOU MUST HAVEMinimum of 5 years of proven experience in field service management or a similar role.Strong technical knowledge and understanding of relevant technologies.Excellent leadership and team management skills.Strong computer skills, including proficiency in Microsoft Office applications such as Excel, Word, Outlook, and PowerPoint.Ability to effectively manage and prioritize multiple projects and tasks.Experience in driving process improvements and implementing best practices.Strong problem-solving and decision-making abilities.WE VALUEBachelor's degree in Engineering or a related field; Master's degree preferred.Experience supporting utility customers or working in the gas, electrical, or water utilities industry.Customer-focused mindset.Ability to drive change and innovation.Results-oriented approach.Excellent problem-solving and decision-making abilities.Strong business acumen.Ability to build and maintain strong relationships.Experience using computer-based reporting tools, service management systems, and Microsoft Excel to track performance metrics and support operational decisions.BENEFITS OF WORKING FOR HONEYWELLIn addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. Learn moreThe application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates. Posted 10/26/2026 ABOUT HONEYWELL TECHNOLOGIESHoneywell Technologies is a global, pure-play automation company with a legacy of innovating to help solve the world’s most mission-critical challenges, enhancing the quality of life for people and communities around the world. We serve the building, industrial, and process sectors with a broad portfolio of services, solutions, and products, underpinned by our Honeywell Technologies Accelerator operating system and Honeywell Technologies Forge intelligence layer. By combining the deep domain expertise of our more than 50,000 employees with decades of data from our global installed base, we are uniquely positioned to lead the industrial sector’s transition from automation to autonomy. Learn moreTHE BUSINESS UNITHoneywell Industrial Automation enables process industry operations, creates world-class sensor technologies, automates supply chains, makes warehouses smarter, and improves worker safety. This combination builds on our core strengths in controls and automation technologies which in turn allows us to deliver better commercial outcomes for our customers. We enable customers to enhance the safety, sustainability, resiliency and productivity of their people, plants and assets.Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.Learn moreResponsibilitiesKEY RESPONSIBILITIESManage and oversee the Field Service team, ensuring efficient and effective service delivery.Develop and implement strategies to optimize field service operations and improve customer satisfaction.Assign and schedule field service technicians to meet customer demands and service level agreements.Monitor and analyze field service performance metrics to identify areas for improvement.Provide technical guidance and support to field service technicians.Collaborate with cross-functional teams to drive continuous improvement initiatives.Establish and maintain strong relationships with key stakeholders, including customers, suppliers, and internal teams.Ensure compliance with company policies, procedures, and regulatory requirements.Apply knowledge and experience in gas, electrical, or water utilities to support field service operations, troubleshoot issues, and ensure reliable service delivery.About the companyHoneywell Technologies is a global, pure-play automation company with a legacy of innovating to help solve the world’s most mission-critical challenges, enhancing the quality of life for people and communities around the world. We serve the building, industrial and process sectors with a broad portfolio of services, solutions and products, underpinned by our Honeywell Technologies Accelerator operating system and Honeywell Technologies Forge intelligence layer. By combining the deep domain expertise of our more than 50,000 employees with decades of data from our global installed base, we are uniquely positioned to lead the industrial sector’s transition from automation to autonomy.