Sr. Associate Project Manager - Hotel Operations : Luxury Travel

Sr. Associate Project Manager - Hotel Operations : Luxury TravelCapital One, a Fortune 500 company and one of the nation's top 10 banks, offers a broad spectrum of financial products and services to consumers, small businesses and commercial clients. Our goal is to create one of the nation's great banks, and we have the necessary ingredients: a strong balance sheet, resilient businesses, a massive customer franchise, strong analytical capabilities, and great people. We nurture a work environment where people with a variety of thoughts, ideas and backgrounds, guided by our shared Values, come together to make Capital One a great company – and a great place to work.As a Senior Project Manager at Capital One, you can achieve results you never thought possible by leading critical and strategic business projects. In this exciting role, you will work closely with key stakeholders to deliver results that will have direct impact on the bottom line of the company. You will work with smart, talented people who will challenge you to excel. You will be rewarded for your passion and your achievements.General Responsibilities:As a Senior Project Manager you will:Work on medium to large-scale complex, cross-departmental projects that have a direct impact on the companyDrive cross-functional projects based on defined priorities; ensure scope of deliverables, timelines and budget are met; identify risks and issues and mitigate and / or escalate as needed; manage complex up and downstream project impacts.Plan, design, manage and execute project plans to ensure delivery. This activity includes management through feasibility, design, planning and implementation.Leverage problem solving skills to ensure project plans deliver on intent and maintain key project documentationConduct regular meetings with project team. Document progress and report to stakeholders on project status.Partner with project customers to provide strategic and tactical thought partnership to effectively drive project deliveryForge relationships with key stakeholders to ensure delivery of commitmentsIdentify ways to improve and streamline business processThe person will:Exhibit a proven track record of project management, bringing the ability to quickly put structure in place to manage the workDemonstrate outstanding communication and partnership skills which are essential for interacting and communicating with key stakeholders across all levels to manage, inform, and influence outcomesDemonstrate organizational agility to adapt to changing demandsDisplay strong consulting and collaboration skillsIn this role, the person will:Provide operational support for luxury travel programsWork with internal and external partners to scale and execute well-managed aspects of the luxury travel programsLook for opportunities to strengthen, automate, and improve well-managed activitiesPlan and schedule timelines for onboarding and post-onboarding initiatives for luxury travel partnersManage hotelier portal for luxury travel programMaintain communication with internal and external partners to manage the customer experience journey for luxury travel partnersDefine SLAs and performance standards for our luxury travel partners and drive efforts to implement and track commitments.Exhibit strong skills in being organized, detail oriented, and solution orientedProduce insights and recommendations based on data/trendsBasic Qualifications:Bachelor's Degree or Military experienceAt least 3 years of Project Management experiencePreferred Qualifications:Masters / MBA degreeAt least 5 years of Project Management experienceAt least 1 year of People Management experiencePMP, Lean, Agile or Six Sigma certificationStrong communication and collaboration skillsStrong problem solving and influencing skillsWork experience achieving results with complex projectsAt this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position.The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.McLean, VA: $96,500 - $110,100 for Sr. Project ManagerNew York, NY: $105,300 - $120,100 for Sr. Project ManagerCandidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website.This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at View phone number on click.appcast.io or via email at View email address on click.appcast.io. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.