Leasing Consultant

Leasing Consultant

We are seeking a motivated and customer-focused Leasing Consultant to join our team at our 245-unit apartment community in Bellflower, CA. The ideal candidate is energetic, professional, sales-driven, and passionate about delivering exceptional resident experiences. As a Leasing Consultant, you will be responsible for showcasing our community to prospective residents, achieving leasing goals, providing outstanding customer service, and supporting marketing efforts. You will work closely with the property management team to ensure occupancy and revenue objectives are met.

Key Responsibilities

• Conduct personalized tours and present apartment homes and amenities to prospective residents
• Respond promptly to all phone, email, internet, and walk-in inquiries
• Actively market and promote the community to achieve leasing goals
• Follow up consistently with prospects to convert leads into leases
• Shop competing communities to evaluate pricing, presentation, and sales strategies

Administrative & Systems

• Accurately track all traffic, rentals, and cancellations in Yardi and Lead Tracking Solutions
• Complete lease paperwork and associated addendums in compliance with company policies
• Schedule and conduct lease signings and move-in appointments
• Maintain and manage an accurate priority waitlist
• Ensure weekly close-out procedures in Yardi are completed

Marketing

• Write and post Craigslist ads daily
• Support ongoing marketing initiatives to drive traffic and occupancy

Customer Service

• Deliver exceptional service in alignment with company standards
• Address resident concerns professionally and escalate when appropriate
• Conduct move-in walk-throughs with new residents
• Maintain consistent communication with prospects and residents

Property Presentation

• Inspect model units and market-ready apartments daily to ensure presentation standards are met
• Maintain a professional and welcoming leasing office environment
• Open and secure the leasing office and model units daily

Qualifications

• High school diploma or equivalent
• Minimum 1 year of sales and/or customer service experience (property management, hospitality, retail, or real estate preferred)
• Strong written and verbal communication skills
• Excellent time management and organizational abilities
• Proficiency in Microsoft Office (Word, Excel, Outlook)
• Ability to work weekends (Saturday & Sunday required)

Preferred

• Apartment leasing experience
• Yardi experience
• Lead Tracking Solutions experience

Work Schedule

• Typically scheduled 9:00 a.m. 6:00 p.m.
• Weekend availability required
• Schedule may vary based on property needs
• Weekends Required

Physical Requirements

• Frequent standing, walking, sitting, and use of office equipment
• Ability to lift up to 25 pounds
• Occasional driving may be required

What We're Looking For

• Initiative and professionalism
• Integrity and discretion
• A strong sales mindset
• Commitment to delivering exceptional customer service
• Team collaboration and accountability

If you are enthusiastic about helping people find their next home and thrive in a fast-paced environment, we encourage you to apply. Compensation: $20.00 - $22.00 per hour