Sales Associate - SoHo

Sales Associate

Founded in 1997 by Andrew Rosen, Theory revolutionized women's workwear by developing an innovative stretch fabric that drastically improved a pant's performance—making it both functional and stylish enough to wear to work and beyond.

Continuing the same foundational principles, Theory—which now includes menswear—is committed to creating purposeful designs with exceptional fit and construction. It defines the 'new modern' through its concept of the urban uniform: the belief that cool, expertly tailored pieces made from the best materials have the power to change the way we feel, improve the way we work, and inspire the way we live.

In 2004, Fast Retailing acquired Theory and spurred the brand's global expansion. Today, Theory is a leader in Fast Retailing's dossier and operates 221 freestanding stores worldwide. Its collaborative relationships with department and specialty stores and its e-commerce business continue to position Theory as a continually expanding, international, omnichannel phenomenon.

From the product to the people, Theory is a company built on integrity and excellence. We believe that the exceptional store experience and customer service made possible by our dynamic retail teams empower every aspect of our business and its future success.

The Responsibilities

A Sales Associate works to achieve store sales goals and develop lasting client relationships. Through effective clienteling, the Sales Associate works to create a superior store experience for our clients that results in sales growth. A Sales Associate is also responsible for complying with policy, procedure, and company initiatives.

Business Leader

Meet personal and store sales and KPI goals

Demonstrate excellent knowledge of the product to support the brand goals

Develop sales techniques that are relevant to the market

Establish and maintains client-base

Leverage company tools, incentives & strategies to support meeting sales goals

People Leader

Ensure effective communication between managers & other team members

Support keeping other team members motivated and engaged

Contribute new & innovative ideas to support meeting business goals

Resolves client needs quickly and effectively, ensuring customer satisfaction

Participates in all training and development meetings.

Operations Leader:

Ensure all functions of the store are maintained to support a superior shopping-experience

Uphold store standards and policy and procedures daily

Assist in the maintenance in all areas of stock, shipping, and receiving protocols.

Identify product concerns and communicate inventory needs to support the business goals

Comply with all point of sale register policies and procedures

Customer Focus:

Ensure the highest level of customer service to each and all individuals in the store

Build meaningful relationships with clients through strong-interpersonal skills

Collaborate with all team members to support a superior shopping experience

Be present on and off the floor as a Theory Brand Ambassador

The Essentials

1-2 years' prior work experience in a client-centric, sales environment

Dynamic interpersonal and communication skills, both verbal and written

Independent work ethic, time management skills

Computer skills to operate point of sale system, experiences with teamwork is a plus

Salary: $18- $22/ hour *

*The offered salary or salary range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, applicable skills and expertise, and location of the position.

As an Equal Opportunity Employer, Theory LLC does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law.

The Company is committed to equal pay initiatives and will not ask candidates for their current or past salary.