Assistant Facilities Manager

WHAT YOU WILL DO Support Facilities Operations Support the Facilities Manager in the day‑to‑day operation of the Maintenance Department Monitor the operation and proper use of all equipment and systems throughout the venue Monitor the use and inventory of spare parts, maintenance supplies, and equipment Collaborate with the Operations team on building and grounds maintenance priorities Lead and Develop the Team Coach, develop, and drive engagement with Facilities Team members and Porters Ensure all team members are adequately trained, properly equipped, and held to a high standard Delegate tasks clearly and follow up to ensure timely, quality completion Support hiring, scheduling, and onboarding of Facilities team members Manage Costs and Compliance Control department budgets and spending within established guidelines Maintain all safety, health, and environmental policies and procedures Ensure all city, county, state, and federal maintenance regulations are met Maintain a clean driving record and manage equipment and supply vendors responsibly Uphold Safety and Standards Proactively identify and address maintenance issues before they impact guests or team members Ensure facilities standards consistently support the overall guest experience Demonstrate Topgolf's core values: Fun, One Team, Excellence, Courage, and Caring CORE COMPETENCIES FOR SUCCESS Drives Results Consistently achieving results, even under tough circumstances Pushes the Facilities team to complete maintenance and repair work to a high standard and on time Maintains focus on venue condition goals even during high‑demand or short‑staffed periods Fosters a sense of urgency in the team for resolving issues before they impact the guest experience Shows determination in the face of complex repairs, equipment failures, or competing priorities Ensures Accountability Monitors maintenance task completion and holds Team members accountable for quality and standards Accepts responsibility for department performance and takes action when results slip Ensures full compliance with safety, health, and regulatory requirements at all times Follows through on commitments to the Facilities Manager, Operations team, and vendors Customer Focus Addresses gaps in the team's ability to meet the facility standards that directly impact the guest experience Ensures maintenance issues are resolved before they affect guests or the overall venue experience Holds team members accountable for completing work that supports a safe, clean, and guest‑ready venue Aligns Facilities operations and daily priorities to support outstanding guest experiences Plans and Aligns Creates realistic maintenance schedules with tasks sequenced for maximum efficiency Anticipates and minimizes bottlenecks, delays, and equipment failures through proactive planning Aligns Facilities priorities and daily work plans with the needs of the broader Operations team Balances preventive maintenance tasks with reactive repair demands in a high‑volume environment QUALIFICATIONS 3+ years of maintenance experience, with at least 1 year of recent supervisory experience Experience in building maintenance, equipment repair, and facilities systems High school diploma or equivalent Must have a clean driving record Excellent communication, time management, and organizational skills A high level of self‑awareness, receptivity to change, and integrity Availability to work varied shifts, including evenings, weekends, and holidays Must be 21 years of age or older as required by state or local law PHYSICAL REQUIREMENTS Ability to sit occasionally for administrative and scheduling tasks including computer and keyboard use; stand and walk frequently throughout the shift; speak and listen clearly; visual acuity; lift and carry items up to 50 lb; bend, stoop, kneel, crouch, and reach overhead; work at varying heights; navigate tight spaces; grip hand tools; operate motorized equipment; work in extreme temperatures; work in high noise levels requiring hearing protection. BENEFITS Free Play & 1/2 price food Health, dental, vision coverage 401(k) with team member match Free mental well‑being platform (for those who qualify) ADA Statement The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties. EEO Statement Topgolf is a global sports and entertainment community and is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information and veteran status, in its application and hiring processes and in its employment decisions. As an affirmative action employer, Topgolf also takes steps to prevent retaliation and to create a respectful, equitable and inclusive environment for our Guests, Associates, business partners, vendors, and the communities we serve. Topgolf is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law. #J-18808-Ljbffr