OFFICE & CONFERENCE SERVICES MANAGER

Salary: $70,000/Yr-$75,000/Yr CulinArt Group operates over 250 onsite corporate, higher education, private school, healthcare and destination recreation/leisure dining facilities in 18 states, including cafés, coffee bars, concessions, executive dining, catering and conference dining, social catering/special events, office coffee service and vending. CulinArt’s extremely diverse client portfolio affords great opportunities for career advancement within the company, across multiple industry segments and geographic regions.

JOB SUMMARY

The Office & Conference Services Manager is responsible for overseeing daily office operations and delivering exceptional conference and event services. This role ensures a high level of organization, efficiency, and client satisfaction while managing administrative workflows, coordinating meetings and events, and leading service teams in a fast-paced, high-profile environment. Key Responsibilities Office Operations Management •Oversee daily office operations to ensure efficiency, organization, and professionalism

• Manage administrative processes, workflow coordination, and office resources
• Serve as a central point of contact for internal teams and external

stakeholders •Maintain a well-functioning and professional office environment Conference & Event Services •Coordinate and manage conference services, including meeting setups, logistics, and execution

• Plan and oversee all conference center activities and bookings
• Check conference rooms prior to client arrival to ensure readiness and

standards are met

• Ensure rooms are set according to customer specifications and expectations
• Confirm Audio Visual equipment is properly set up and functioning according to

client requirements •Partner with internal departments (Conference Services, Catering, Audio Visual) to deliver seamless events •Finalize event and meeting details with clients and communicate plans to all relevant departments Client Services & Coordination

• Answer telephones and manage reservations for clients
• Track client and event details in internal databases
• Provide business center services when requested
• Build strong relationships with clients, vendors, and internal teams
• Respond to client requests with professionalism, urgency, and attention to

detail •Ensure a positive and seamless experience for all users of office and conference services Leadership & Service Excellence

• Supervise and guide support staff, ensuring high performance and accountability
• Maintain exceptional service standards aligned with a high-profile client

environment •Proactively identify and implement process improvements to enhance efficiency and service delivery

• Stay informed on industry trends and share insights with staff
• Foster a proactive, service-oriented team culture

Reporting & Administration

• Run end-of-day reports and ensure accurate documentation of activities
• Monitor operational performance and identify improvement opportunities

Preferred Qualifications

• Bachelor’s degree preferred
• Minimum of 2 years of planning experience in the hospitality or conference

services industry

• Proficiency in Microsoft Office Suite
• Strong organizational and multitasking skills in a fast-paced environment
• Exceptional customer service and interpersonal communication abilities
• Proactive mindset with the ability to anticipate business needs and adapt to

change •Experience working with event planning systems or reservation databases preferred Key Competencies

• Leadership & team development
• Client relationship management
• Attention to detail & quality assurance
• Communication & coordination
• Problem-solving and adaptability
• Service excellence mindset

Apply to CulinArt today! CulinArt is a member of Compass Group USA Click here to Learn More about the Compass Story! [ Associates at CulinArt are offered many fantastic benefits.

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here [ or copy/paste the link below for paid time off benefits information. [ Certain positions may require Florida Level 2 background screening. Details: [ Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. Applications are accepted on an ongoing basis. Req ID: 1539388 CulinArt Sector

HILARIA KWAKUMEY

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