Insurance Collections Specialist

Hours: 7:30 AM – 4:00 PM Hybrid/Remote potential after 90 days in office. Insurance Collections Specialist Job Summary and Qualifications As the Collections Representative, you will contribute to the company’s mission, vision, and values by completing follow‑up and collections for patient services. Under the supervision of the Business Office Manager/Business Office Supervisor, you will obtain payment from third‑party payers and self‑pay accounts to enhance cash flow and gather reimbursement based on established contracts. What you will do in this role: You will perform follow‑up activities on accounts to ensure prompt payment You will identify coding or billing errors from EOBs and work to correct them You will monitor insurance claims and contact insurance companies to resolve claims You will update the patient account record to identify actions taken You will assign bad debt to the collection agency You will act as a liaison accounts and administer contracts in collection of third‑party accounts (Medicare and Medicaid) You will complete account reconciliation of accounts turned over to outside agencies You will negotiate payment plans on self‑pay accounts You are responsible for maintaining accounts receivable and creating a reduction in bad debt Qualifications you will need: Minimum 1 year of experience in a medical office setting highly preferred. (i.e. ambulatory surgery center, hospital, doctor’s office) preferred Knowledge of managed care payers and medical terminology is preferred Benefits Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services Wellbeing support, including free counseling and referral services Time away from work programs for paid time off, paid family leave, long‑ and short‑term disability coverage and leaves of absence Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts Learn more about Employee Benefits ( Note: Eligibility for benefits may vary by location. We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. #J-18808-Ljbffr HCA Healthcare