Loan Support Specialist

Job Description

Job Description

Summary

The Loan Support Specialist is vital to the Bank’s credit administration, offering back-office support through detailed loan processing. Responsibilities include loading new loans and modifications into the system for accurate records, mailing mortgages for county filings, and assisting loan officers by placing account holds and completing wire transfer paperwork. The role also involves preparing official checks for new loans, coordinating the imaging of loan documents, managing UCC filings, and serving as a backup to the Loan Administration Specialist.

Essential Functions

• Manage the entry and updating of new loans, portfolios, and modifications within the system to ensure accuracy and efficiency.
• Handle the mailing of mortgages and titles for county filings, ensuring timely and correct submissions.
• Support loan officers by handling various tasks, such as placing holds on accounts and completing wire transfer documentation efficiently.
• Prepare official checks necessary for new loans and the filing of UCCs, ensuring all financial transactions are handled correctly.
• Coordinate the imaging of all loan documents across the bank, maintaining comprehensive and accessible records.
• Oversee the filing of collateral, including UCCs, title continuations, and checking active status, along with filing new UCCs for renewals to ensure compliance.
• Flood Insurance Oversight: Develop an understanding of flood insurance policies, including tracking, setting reminder systems (ticklers), and managing the force placement of insurance when necessary.
• Act as a backup to the Loan Administration Specialist, providing support and continuity in their absence.

Other Duties

• Please note this is not a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.

Education and Experience

Two years of banking and loan support experience preferred.

Skills and Abilities

• Strong attention to detail and accuracy
• Strong ability to prioritize tasks
• Good time management skills
• Excellent communication skills
• Excellent interpersonal skills
• Ability to act with integrity, professionalism, and confidentiality
• Excellent organizational skills
• Problem solving skills

Work Environment/Physical Demands/Travel:

• No adverse environmental conditions expected.
• Remaining in a stationary position, often standing for prolonged periods.
• Moving about to accomplish tasks or moving from one worksite to another.
• Communicating with others to exchange information.
• Repeating motions that may include the wrists, hands and/or fingers.