Hotel Night Auditor

Night Auditor/Overnight Front Desk Clerk We are seeking a self‑motivated Night Auditor/Overnight Front Desk Clerk with a strong work ethic, excellent communication skills, and a drive to exceed expectations. This role is integral to the guest and colleague experience. Job Responsibilities Greet, register, and assign rooms to guests. Answer telephone. Post charges, compute bill, collect payment, and make change for guests. Make and confirm reservations. Monitor room availability. Block rooms. Program wake‑up calls. Handle guest mail and messages. Open and close shifts and make cash drops as necessary. Maintain market stock and coffee area as needed. Finalize transactions completed during the day and process credit card transactions. Prepare and print folios for departing guests. Create, print, file and transmit required reports. Compile daily sales figures and complete the Daily reports. Complete End of Month procedures. Ensure hotel PMS system is in balance with the reservations system and correct any discrepancies. Provide guests information on hours and available services (restaurants, lounge, room service). Provide guests with directions and information regarding the local area. Assist in maintaining the cleanliness of the lobby, front entrance and surrounding areas. Inspect lobby fixtures, equipment and conditions for proper operation; report deficiencies. Schedule shuttle runs for guests (hotels with shuttle only). Provide safe transportation to all guests using the hotel shuttle vehicle (select service properties only). Perform laundry duties as needed (Fairfield Inn only). Set up continental breakfast (Fairfield Inn only). Job Requirements 1 to 3 months related experience; High school diploma or GED; or equivalent combination of education and experience. Solid organizational, time‑management and prioritization skills. Exceptional customer service skills. Ability to multi‑task in a fast‑paced environment. Basic computer and administrative skills. Availability to work an overnight schedule. Maintain a valid driver’s license from the state in which you reside with no major violations. Benefits As part of the DelMonte Hotel Group, you will receive competitive compensation and comprehensive benefits for full‑time positions, including: Compensation $15.25 - $15.50 Comprehensive benefit packages for full‑time positions. Hotel room discounts at our locations worldwide. Discounts on food and beverages. Professional development and advancement opportunities. #J-18808-Ljbffr