Community Outreach and Enrollment Coordinator II (Full-Time) (Bilingual) - Wilson Community Health Center

Outreach Enrollment Associate II

Come join our "Family" and be part of providing healthcare in the community for the community. Carolina Family Health Centers, Inc. provides accessible and affordable health care with excellence where patients come first. Regardless of an individual's ability to pay or their insurance status, we believe that everyone deserves access to quality health care. As a nonprofit, federally qualified health center (FQHC), we strive to meet the needs of our community and breakdown barriers that prevent individuals from seeking health care. Our service offering includes primary medical care, behavioral health, pharmacy, and dental services in an integrated model that provides a comprehensive approach to care for our patients.

Position Overview: The Outreach Enrollment Associate II will promote services of Carolina Family Health Centers, Inc. with the goal of increasing health and well-being of high-risk, low income, and minority individuals. This position will network with local agencies and organizations.

Essential Tasks:

• Support, promote, and market the services of Carolina Family Health Centers, Inc., network and coordinate outreach activities with community agencies.
• Serve as the primary outreach team contact during assigned outreach activities and evening operations in the absence of the Outreach Supervisor.
• Provide field guidance and operational support to outreach personnel during community outreach and migrant camp activities.
• Assist with coordination of outreach workflows, transportation logistics, and mobile medical unit activities to support efficient service delivery.
• Monitor outreach operations in the field and elevate concerns, incidents, staffing issues, or operational barriers to the Outreach Supervisor as appropriate.

Experience and Education:

• High school diploma or GED.
• Bilingual in Spanish.
• Effective communication skills.
• Customer service skills.
• Basic computer skills.
• Familiarity with Latino communities in Wilson, Nash, and Edgecombe counties.
• Ability to exercise independent judgment and communicate operational concerns appropriately.
• Ability to operate or learn to operate a mobile medical unit.

Schedule:

Monday, Tuesday, Wednesday, Thursday, Friday 8 am 5 pm 8-hour shift Day shift Occasional Saturday and/or Sunday. Must have flexibility with schedule.

Physical Requirements:

Individuals may need to sit or stand for long periods of time, occasional bending, stooping, lifting including of patients, reaching forwards and overhead. Possibly requires walking primarily on a level service for periods throughout the day. Both proper lifting techniques and frequent computer work are required. Must be able to travel freely in the local area; between clinics, hospitals, health departments, etc.

Benefits:

• 401(k) and match
• AD&D insurance
• Dental insurance
• Disability insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off Holidays
• Vision insurance

Job Type: Full-time

Base Pay Overview: The starting pay for this position is $15.00 per hour. Please keep in mind that actual salary will vary based on various factors such as qualifications, skills, competencies, and proficiency for the roles.