Community Outreach and Enrollment Coordinator (Full-Time) (Bilingual) - Wilson Community Health Center

Outreach Enrollment Associate

Come join our "Family" and be part of providing healthcare in the community for the community. Carolina Family Health Centers, Inc. provides accessible and affordable health care with excellence where patients come first. Regardless of an individual's ability to pay or their insurance status, we believe that everyone deserves access to quality health care. As a nonprofit, federally qualified health center (FQHC), we strive to meet the needs of our community and breakdown barriers that prevent individuals from seeking health care. Our service offering includes primary medical care, behavioral health, pharmacy, and dental services in an integrated model that provides a comprehensive approach to care for our patients.

Position Overview: The Outreach Enrollment Associate with our Wilson Community Health Center promotes services of Carolina Family Health Centers with the goal of increasing services to high-risk, low income, and minority individuals. In addition, network with local agencies and organizations, participate in health fairs and health promotion activities. Provide education/information related to the Affordable Care Act, to prospective and current patients. Determine individual eligibility and offer appropriate insurance options as well as completing enrollment for individuals and families. Execute fieldwork eligibility assessments and other related outreach activities in the community. This position offers a 40-hour workweek, some weekends, 12 paid holidays, full benefits package, bi-weekly pay.

Essential Tasks:

• Support, promote and market the services of Carolina Family Health Centers, Inc., network and coordinate outreach activities with community agencies.
• Provide interpreting services for Spanish speaking patients, as needed.
• Provide safe and reliable transportation services.
• Provide maintenance to company transportation vehicles by cleaning after use at end of work shift.
• Assist migrant seasonal farmworkers in completing forms/documents as required for their medical visit.
• Translate from English to Spanish educational brochures, pamphlets, flyers, etc.
• Assist in the development of culturally appropriate educational material and displays.
• Promote and inform low-income and/or minority families living in our communities of the services and hours of operation of CFHC, Inc. Assist potential patients, as needed, in making appointments at the clinic.
• Participate in community health fairs and health screenings.

Experience and Education:

• High school diploma or GED.
• Bilingual in Spanish.
• Effective communication skills.
• Customer service skills.
• Basic computer skills.
• Familiarity with the Hispanic and Latino communities in Wilson, Nash, and Edgecombe counties.
• Must pass the certification process for enrollment specialist.

Schedule: Monday, Tuesday, Wednesday, Thursday, Friday 2 pm 10 pm 8-hour shift Day shift Occasional Saturday and/or Sunday. Must have flexibility with schedule.

Physical Requirements:

• Individuals may need to sit or stand for long periods of time, occasional bending, stooping, lifting including of patients, reaching forwards and overhead.
• Possibly requires walking primarily on a level service for periods throughout the day.
• Both proper lifting techniques and frequent computer work are required.
• Must be able to travel freely in the local area; between clinics, hospitals, health departments, etc.

Benefits:

• 401(k) and match
• AD&D insurance
• Dental insurance
• Disability insurance
• Employee assisted program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Holidays
• Vision insurance

Job Type: Full-time

License/Certification:

• North Carolina Driver's License with a clean driving record
• BLS Certification
• Certified Application Counselor

Base Pay Overview: The starting pay for this position is $13.25 per hour. Please keep in mind that actual salary will vary based on various factors such as qualifications, skills, competencies, and proficiency for the roles.