Licensed Optician - Assistant Manager

Licensed Optician - Assistant Manager at National Vision National Vision is the parent company of Eyeglass World, a nationwide retail brand known for trendy eyewear, unbeatable value, and same‑day service. We believe everyone deserves to see their best and offer quality eye care and affordable eyewear to all. Job Summary As an Assistant Manager, you will oversee daily operations, support and motivate your team, and ensure customers receive quality eye care and an exceptional shopping experience. Responsibilities Drive and achieve profit, sales, and performance goals according to NVI standards. Monitor sales results against budget and report on performance to management. Ensure all store associates achieve and maintain the highest level of customer service. Maintain awareness of same‑day service using the “Ready When Promised” production board. Communicate with the General Manager, District Manager, and Corporate Office and provide store reporting as required. Develop and maintain a good working relationship with doctors associated with the store and serve as a liaison between doctors and store personnel. Ensure store promotions, advertising, and visual merchandising are in place and all associates and doctors are aware of current promotions. Supervise and motivate Optician/Sales Associates and ensure the timely completion of day‑to‑day functions. Assist the General Manager with balancing staffing to store volume and recruiting, selecting, and retaining high‑caliber staff. Motivate associates to exceed performance standards. Qualifications Optical sales experience. Supervising experience preferred. Maintain Optical license in states that require licensure. Proficient computer skills. Proven ability to lead, coach, and build associate relationships. Sound understanding of store operations and standards for success. Strong communication skills (oral and written) for effective management of teams. Exceptional customer service skills. Able to present clear and concise information and respond to questions from managers, associates, and customers. Strong organizational skills for planning work and continuously monitoring progress toward goals. Ability to analyze, create, and understand financial reports. Demonstrated ability to analyze and solve problems of varied scope. ABO and NCLE certified. Benefits Health & Dental Insurance 401(k) Retirement Savings Flex Spending Account Generous Paid Time Off & Company Holidays Parental Leave Employee Eyewear Discount Training Programs to develop skills and knowledge Educational Courses for personal and professional development Internal Promotions for career advancement from within We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, and other legally protected characteristics. #J-18808-Ljbffr