Office Services Assistant
SPS North America Inc
Office Services Assistant
We're looking for a reliable, energetic Office Service Assistant to join our team! If you enjoy hands-on work, take pride in keeping spaces clean and functional, and thrive in a service-oriented environment, this role is for you.
As a key member of our facilities team, you will support daily office operations, provide exceptional customer service to employees and clients, and help maintain a safe, clean, and efficient workplace.
What You'll Do
Facilities & Office Support
- Maintain cleanliness and organization in offices, kitchens, pantries, restrooms, and conference rooms
- Set up conference rooms and support company events
- Restock kitchen supplies, pantry items, and copy/printer areas
- Assist with office moves, basic furniture handling, and equipment inventory
- Perform simple repairs; report more complex issues to the Facilities Manager
Mailroom & Package Handling
- Receive, scan, sort, log, and distribute incoming mail and packages
- Prepare and process outgoing mail
- Deliver packages throughout the office and maintain accurate tracking records
- Operate postage and mail-handling equipment
Copy/Print & Reprographics
- Process print and reprographics requests.
- Check and submit service requests for all printers.
- Handle Print Requests/Fleet Management.
Pantry Maintenance & Hospitality
- Conduct scheduled pantry sweeps.
- Restock pantry supplies.
- Monitor and order pantry supplies.
- Setting up conference rooms, cleaning and vacuuming offices, burnishing floors, and assisting with cleaning the cafeteria after breakfast and lunch services.
Front Desk & Business Center Assistance
- Answer phones and support clients at the front desk when needed
- Assist with copy/print tasks and conference room setup
- Serve as backup to reception staff
What You Bring
- 1+ year experience in facilities, office services, mailroom, retail, hospitality, or a similar role
- Strong communication skills and a customer-first mindset
- Ability to work both independently and as part of a team
- Tech comfort: handheld scanners, email, Word/Adobe, messaging tools (Teams/Slack/Google)
- Professional, positive, and reliable attitude
- Willingness to learn new equipment and maintenance skills (burnishers, auto scrubbers, etc.)
Physical Requirements
- Ability to stand for long periods
- Ability to lift 40–50 lbs regularly and push/pull carts up to 60 lbs
- Capability to bend, kneel, walk, and perform hands-on tasks
- Manual dexterity for office equipment (phones, copiers, binding tools, etc.)
Additional Details
- Training provided for all responsibilities
- Duties may change based on business needs
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