HVAC Service Team Lead

DIRECT HIRE: The HVAC Service Team Lead oversees commercial HVAC service projects from initial service request through completion. This role leads field technicians, coordinates turnkey repair and replacement projects, ensures high-quality workmanship, and maintains compliance with safety standards and industry regulations. The Team Lead serves as the primary point of contact for technicians, project managers, and customers while ensuring HVAC systems operate reliably and efficiently. Working Location: Local travel for Statesville, NC./Charlotte, NC. and surrounding area Pay Range: $90K - $1100K (depending on experience) Base hours/Schedule: M - F, 7am - 3:30pm, +OT Benefits: Vision & Dental Insurance, Life Insurance, 401(k) Retirement Plan, PTO Responsibilities Lead and supervise HVAC service technicians performing installation, repair, replacement, and maintenance of commercial HVAC and refrigeration systems Manage turnkey HVAC service projects from diagnosis and proposal through completion and system commissioning Coordinate service calls, equipment replacements, and repair projects to ensure minimal disruption to customer operations Diagnose complex HVAC system issues including rooftop units (RTUs), chillers, split systems, heat pumps, air handlers, and building control systems Direct installation and replacement of major HVAC components including compressors, motors, coils, ductwork, and control systems Ensure all HVAC service and installation work complies with OSHA regulations and applicable building codes Monitor job progress, technician productivity, and service quality to ensure projects meet timelines and performance expectations Coordinate procurement of equipment, materials, and replacement components necessary for turnkey service projects Communicate directly with customers regarding system performance, repair recommendations, project timelines, and service outcomes Review service documentation, job reports, and maintenance records to ensure accurate reporting and billing Provide technical guidance and mentoring to technicians, supporting skill development and troubleshooting assistance Perform advanced diagnostics, system testing, and commissioning to verify proper HVAC system operation after repairs or replacements Support preventative maintenance programs to improve equipment reliability and reduce long‑term service costs Maintain company service vehicles, tools, and equipment used for HVAC service operations Qualifications Minimum 7 years of commercial HVAC service experience 3+ years of supervisory leadership experience in HVAC service or field operations Strong knowledge of commercial HVAC equipment including rooftop units, split systems, chillers, air handlers, refrigeration systems, and building automation controls EPA Section 608 Certification required Ability to diagnose complex HVAC mechanical and electrical issues Experience managing service technicians and coordinating field service operations Valid driver’s license and ability to travel between commercial service locations Technical training, trade school certification, or HVAC license preferred Skills HVAC system diagnostics and troubleshooting Commercial HVAC installation and repair expertise Team leadership and technician supervision Project coordination and turnkey service management Customer service and client communication Preventative maintenance planning Electrical and mechanical system troubleshooting Safety management and regulatory compliance Time management and scheduling Documentation and service reporting #J-18808-Ljbffr SST Direct