Office Administrative Associate & Scheduler

About Us At SYNERGY HomeCare of Toms River, we provide compassionate, non-medical home care services that allow individuals to age safely and comfortably in the place they call home. We are committed to delivering exceptional, personalized care that enhances the well-being and quality of life of our clients and provides peace of mind to their families. We are a nationally recognized brand, and we take pride in our commitment to excellence, accountability, and meaningful service. As we continue to grow, we are seeking a highly organized and driven professional who shares our values and passion for making a difference to join our team as an Office Administrative Associate & Scheduler. Position Summary This role is at the heart of our operations. You will be responsible for caregiver scheduling, client coordination, and administrative/HR support, ensuring seamless service delivery and compliance. This position requires someone who thrives in a fast-paced, detail-oriented environment, can manage multiple priorities, and communicates with professionalism and empathy. Key Responsibilities Scheduling & Operations Coordinate and manage caregiver schedules for client assignments Ensure proper coverage for all shifts, including urgent and last-minute needs Communicate schedule updates clearly with caregivers and clients Administrative & HR Support Assist with onboarding new caregivers (documentation, compliance, follow-up) Maintain employee and client files in compliance with state and accreditation standards Conduct background checks and employment verifications Track and follow up on required documents and certifications Client & Care Coordination Support Answer incoming calls in a professional, warm, and empathetic manner Assist with intake inquiries and scheduling consultations Document all interactions in company systems Support care coordination efforts between clients, caregivers, and leadership General Office Duties Data entry and record maintenance using cloud-based systems Maintain confidentiality at all times Support leadership with additional operational needs as required Track KPI’s Qualifications Associate’s or Bachelor’s degree preferred OR 1–3 years of relevant experience Experience in home care, healthcare, or scheduling strongly preferred Proficient in Microsoft 365 (Word, Excel, Outlook, etc.) Strong organizational and time management skills Excellent attention to detail and follow-through Ability to multitask and prioritize effectively Strong written and verbal communication skills Ability to remain calm, flexible, and solution-oriented in a dynamic environment Self-starter with a strong sense of accountability and ownership What We’re Looking For Someone who can see the big picture while managing details A team player who takes initiative and follows through A professional who values structure, process, and accountability Someone who genuinely cares about supporting families and caregivers Compensation & Schedule 401K Competitive hourly rate: $22–$25/hour (based on experience) This position requires a flexible schedule, including weekend availability, with adjusted weekday time off. Opportunity for growth within a rapidly expanding agency Why Join SYNERGY HomeCare? Work in a mission-driven, nurse-led organization Be part of a growing and supportive team Make a meaningful impact in the lives of clients and families Gain experience in healthcare operations, scheduling, and care coordination #J-18808-Ljbffr SYNERGY HomeCare Franchising, LLC