Plumbing Service Technician

Join to apply for the Residential Plumbing Service Technician role at Call The Bee! Looking to continue your career as a Residential Service Plumber? Call The Bee, part of the renowned Apex Service Partners network, has an exciting opening for a skilled Residential Service Plumber in Farmington, CT. We are looking for a dedicated professional who takes pride in their work and is eager to grow their skills. We offer training opportunities to help you expand your expertise and advance your career. As a member of the Apex Service Partners family, Call The Bee provides the opportunity to grow within a company known for its innovation, excellence, and strong commitment to both employees and customers. If you're ready to take the next step in your plumbing career, this is the opportunity for you! Job Responsibilities Plumbing Installations & Repairs - Install, maintain, and repair residential plumbing systems and fixtures, including toilet replacements, faucet replacements, water heater replacements, soldering, and common plumbing repairs System Inspections & Testing - Inspect plumbing systems for safety, functionality, water quality, and code compliance in residential homes Troubleshooting & Diagnostics - Respond to call-outs, diagnose plumbing issues, and implement effective solutions to restore system functionality Customer Interaction - Communicate with customers to explain plumbing issues, solutions, and recommended services, ensuring customer satisfaction Cost Estimation & Solutions - Prepare accurate cost estimates for plumbing work and advise customers on potential improvements or necessary repairs Preventative Maintenance - Perform routine maintenance tasks such as checking water heaters, pipes, and fixtures to ensure optimal system performance Service Titan - Utilize Service Titan software for tracking repairs, service history, and customer interactions, ensuring accurate documentation Compliance & Safety - Ensure all work adheres to local plumbing codes, industry standards, and safety regulations Customer Service Excellence - Handle customer queries, resolve concerns, and provide timely responses to all service requests, maintaining a high level of customer satisfaction Qualifications Experience - 3+ years of experience as a plumber or similar role, with a focus on residential plumbing Certification - Plumbing certification or equivalent field experience from a technical/trade school preferred Technical Expertise - Proficient in installing, maintaining, and repairing plumbing systems, including soldering and fixture replacements Service Software - Experience with Service Titan or similar trade software is a plus Communication Skills - Strong communication and listening skills to effectively interact with customers and team members Attention to Detail - Ability to perform accurate work while adhering to plumbing codes and regulations Customer-Focused - A commitment to delivering exceptional service with a positive attitude Driver’s License - Valid driver’s license with a clean driving record Benefits Medical, Prescription, Dental, and Vision Insurance - Comprehensive coverage with minimal out-of-pocket expenses Disability & Term Life Insurance - Financial security for you and your loved ones Matching 401(K) Benefits - Competitive retirement savings plan to help secure your future Ongoing Training & Development - Opportunities for continuous growth and skill enhancement Paid Holidays & PTO - Paid time off for holidays and generous paid time off for work-life balance Call The Bee may conduct a pre-employment background check and drug test, subject to applicable laws. Join our team at Call The Bee and become part of a company that values both its customers and employees. Apply today to start your career with a leading home services provider and be part of the Apex Service Partners network! Call The Bee is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. USD $35.00/Hr. USD $55.00/Hr. Seniority level Mid-Senior level Employment type Full-time Job function Management and Manufacturing Industries Consumer Services Referrals increase your chances of interviewing at Call The Bee! by 2x. Get notified about new Plumber jobs in Farmington, CT. #J-18808-Ljbffr