Business Development Representative

Reports to: Business Development Manager

FLSA Status: Exempt

Position Summary

This position is responsible for developing relationships with current and future customers in a given territory to achieve success in selling ISEC's products and services. They must have a successful track record in closing customer contracts, developing strategic customer relationships and leadership in all sales activities.

Duties and Responsibilities:

• Responsible for achieving regional sales, profit and revenue goals and objectives.
• Responsible for driving client relationships & sales for ISEC scopes of work including, but not limited to: laboratory furniture, doors, frames and hardware, specialties, architectural woodwork, ornamental metals, and medical equipment projects targeting private, industrial, college/university, healthcare, pharmaceutical, biotech and government markets.
• Network with and develop clients through meetings, industry events and participation in local construction affiliations.
• Delivers outstanding customer service which includes responding effectively to customer requests, resolving issues, and meeting all commitments in a timely manner.
• Utilizes market data, trends and forecasting to qualify project leads.
• Prepare and deliver formal Sales presentations to clients.
• Facilitate bid proposal and document controls throughout the sales life cycle and provide proper turnover to estimating and operations.
• Develop an overall sales strategy by assessing project risks, logistics, contract documents, vendors, subcontractors and competitors.
• Proven track record of executing all steps to develop and close large contracts.
• Develop and communicate strategies utilizing internal teams to minimize risk and maximize profit and closure opportunities.
• Prepare and finalize bid proposals to clients.
• Negotiate on ISEC's behalf for the best possible contract terms.
• Provide pre-construction architectural assistance and budget support to clients.
• Perform all necessary project follow-up, status tracking, closure and price recaps.
• Ability to travel as necessary.

Other Duties:

Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Preferred Qualifications (in addition to minimum qualifications)

Education/Experience

• Bachelor's degree in Construction Management, Business Administration or equivalent
• 3-5 years' experience meeting or exceeding sales goals
• Experience with construction sales or related fields
• Has an established network of General Contractors

Knowledge/Skills

• Extensive knowledge of ISEC product lines
• Excellent track record of negotiating, relationship building and closing construction sales opportunities
• Developing the ability to close, estimate and negotiate work independently

Minimum Qualifications

Education/Experience

• High School Diploma or equivalent and at least 3 years of Construction experience or experience in a related field
• General Construction or specific subcontracting construction knowledge.

Knowledge/Skills

• Proven relationship building skills and excellent interpersonal skills
• Strong presentation and communication skills
• Strong written and verbal communication skills
• Excellent organizational and time management skills
• Strong computer skills including Excel, Word, Bluebeam and PowerPoint.
• Must be self-motivated with the ability to work independently as well as a team member

Customer Service Skills:

• Demonstrates commitment to deliver outstanding service - both with internal and external customers
• Takes ownership to personally resolve customer problems (or find someone who can)
• Listens well, asks clarifying questions, and checks for agreement with customers
• Committed to following-up with customers in all instances in a timely manner
• Strong sense of accountability - ensures that you will do what you say that you are going to do
• Creates a personal connection with customers - smiles, warm greetings, acts friendly and respectful
• Positive attitude