Administrative & Human Resources Coordinator

Job Description

Job Description

Administrative & Human Resources Coordinator

Pool Professionals’ Greensboro Branch is an established swimming pool management, maintenance, repair, and renovation company serving communities in the Triad area. We are looking for an organized, personable, and detail-oriented Administrative & Human Resources Coordinator to join our team. This is an important position within our organization, supporting daily office operations, employee administration, human resources, customer communications, and general business administration. The ideal candidate is a strong communicator and writer, enjoys working with people, handles competing priorities well, and takes pride in keeping an office organized and running smoothly.

Key Responsibilities

• Manage general office administration and provide support to company leadership and branch operations.
• Monitor incoming phone calls, emails, website inquiries, and voicemails; respond or direct inquiries appropriately.
• Prepare, organize, and maintain spreadsheets, reports, contracts, proposals, and other company documents.
• Maintain company records, customer information, vendor information, and electronic and physical filing systems.
• Assist with customer account setup, service call scheduling, and billing coordination.
• Maintain calendars, opening and closing schedules, and other operational tracking documents.
• Coordinate employee onboarding and offboarding
• Assist with recruitment efforts, Indeed job postings, applicant communications, interview scheduling, and hiring coordination.
• Assist management with employee communications, policy documentation, and general HR administration.
• Maintain a high level of professionalism and discretion when handling confidential employee and company information.
• Assist with contract preparation, renewals, addendums, and customer correspondence.
• Coordinate pool opening and closing schedules, inspections, and service-related appointments.
• Maintain operational spreadsheets, including vehicle inspections, contract renewals, bid tracking, chemical inventory, and other company tracking spreadsheets.

Qualifications & Experience

• Previous administrative or office management experience required.
• Strong human resources experience preferred, particularly in employee onboarding, benefits administration, personnel records, recruiting, and employee relations.
• Associate's or Bachelor's degree preferred.
• Excellent written and verbal communication skills.
• Strong organizational skills and exceptional attention to detail.
• Ability to manage multiple responsibilities, prioritize tasks, and meet deadlines.
• Professional, cheerful, and approachable personality with a positive attitude.
• Strong interpersonal skills and the ability to communicate effectively with employees, customers, vendors, and management.
• Comfortable handling sensitive information and navigating difficult conversations with professionalism and sound judgment.
• Proficient in Google Workspace- Gmail, Docs, Sheets
• Ability to work independently, exercise good judgment, and take ownership of responsibilities.

Compensation & Benefits

• Pay: 18.00–22.00 per hour, depending on experience and qualifications.
• Full-time, year-round employment.
• Full health insurance coverage.
• Full dental insurance coverage.
• 401(k) retirement plan with company matching.
• Paid vacation time.
• Paid sick time.
• Benefits eligibility after six months of full-time employment.
• Half-day Fridays during the off-season.
• A professional, team-oriented working environment with an established and growing company.

The Person We're Looking For

We are looking for a self-starter with the ability to recognize what needs to be done. You should be someone who can write a polished email, speak comfortably with a customer or employee, and keep track of the details that make a business operate successfully. A cheerful personality, positive attitude, strong work ethic, and willingness to jump in wherever needed are just as important as technical qualifications.

If you are an organized, people-oriented professional with a strong administrative and HR background, we would love to hear from you!