Individual Giving Officer

POSITION SUMMARY

CLUES is seeking a relationship builder who can successfully grow our donor community through high-quality stewardship of relationships and through inspiring appeals and events. The ideal candidate will be an ambassador for CLUES, able to confidently work with major donors, board members, and all community members, and able to ensure accurate recording of data to support the work.

The Individual Giving Officer reports to the Senior Director of Development and plays a vital role in strengthening and expanding CLUES' individual and major donor base. This position is responsible for managing all individual giving income streams (employer based, monthly, events, etc), cultivating and stewarding donor relationships, and leading the organization's donor communications and annual Gala Latina fundraiser. The Individual Giving Officer will build a robust major gifts program, manage annual campaigns, and oversee donor communications and stewardship activities that inspire long-term engagement.

Department: Admin- Development
Reports to: Sr. Director of Development
Location: CLUES St. Paul, Hybrid
Position Type: Regular
Schedule: Full-time. Generally Monday-Friday Office hours. Weekends as needed.
Estimated Pay: $75,000.00/yr to $80,000.00/yr (depending on experience & qualifications).
Benefits: Full benefits package available in accordance with current CLUES policies-includes: medical, dental, vision, critical illness, accident, and life insurance (with AD&D); long term and short-term disability; pre-paid legal services and ID theft protection; retirement plan; educational assistance; paid holidays; and paid time off.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Fundraising and Donor Relations

• Manage a portfolio of 60 major and mid-level donors and prospects, ensuring consistent qualifications, cultivation, solicitation, and stewardship.
• Partner with leadership and board members to develop and execute annual fundraising strategies for individual donors.
• Lead and implement fundraising event for annual Gala Latina, in collaboration with Marketing Department.
• Track and report on major gift metrics and overall individual giving performance.
• Maintain accurate donor records, touchpoints, and reporting through Nonprofit CRM, Raiser's Edge.

Donor Communications, Events, and Appeals

• Implement, manage, and lead special campaigns, including year-end appeal.
• Author, proofread, and manage the production of key donor communications, including appeals, newsletters, and acknowledgment letters.
• Lead design efforts for holiday cards, event decks, and board presentation materials.
• Create content in collaboration with the Marketing and Communications staff to align donor communications and appeal messaging with website and social media platforms.

Stewardship and Cultivation

• Lead the development and implementation of stewardship plans, ensuring timely and personalized acknowledgment for all individual donors.
• Plan and execute donor recognition and engagement activities.
• Collaborate with the Director of Foundation Giving and Corporate Partnerships, and the Manager of Volunteer Services to identify and cultivate individual donors.
• Maintain systems and processes to strengthen donor relationships and track stewardship touchpoints.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties or tasks may be assigned as required. Management may modify, change or add to the duties of this description at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

SUPERVISORY RELATIONSHIPS

• This position has no supervisory responsibilities.

QUALIFICATION REQUIREMENTS

Education, Experience & Key Abilities

• Bachelor's degree, preferably in communications, humanities, social work, journalism, social work, or other related field required. Masters degree in related field preferred.
• 3+ years of progressive professional fundraising experience, with experience of major or mid-level gift portfolio management, 5+ years preferred.
• Excellent interpersonal and communications skills required.
• Proficiency in Microsoft Office Suite and Nonprofit database systems, Raiser's Edge preferred.
• Strong attention to detail and strategic thinking abilities.
• Demonstrated ability to work collaboratively with peers.
• Ability to work in a complex organization and fast-paced environment.
• Commitment to the mission and values of CLUES.
• Ability to communicate effectively within a board setting.

Language Skills

• Effective communication in English, both verbally and in writing, required.
• Bilingual in Spanish and English strongly preferred.
• Ability to read, analyze, and interpret written materials, maintain accurate documentation, and respond appropriately to questions and requests.
• Ability to effectively present ideas and information in an organized and effective manner, including writing reports.
• Ability to maintain accurate documentation and respond appropriately to questions from clients, co-workers, management and external parties.

Computer Skills

• Proficient in Microsoft Office (Word, Excel, PowerPoint) and other common software (e.g., database, reporting, client management systems, etc.).
• Must be willing to attend training to advance technical skills and maintain appropriate skill levels to perform job duties.

WORKING CONDITIONS

Background check

• Must pass a criminal background check. As a condition of continued employment, staff person may be required to submit to periodic re-verification of this background check.

ABOUT US

Comunidades Latinas Unidas En Servicio (CLUES) is a non-profit provider of behavioral health and human services. The organization was founded in 1981 with a vision for improving the quality of life of the Latino population in Minnesota. Our mission is to advance social and economic equity and wellbeing for Latinos by building upon our strengths and cultures, uplifting our community, and enabling leadership for systemic change. Although our services focus on the Latino family, our experience and capabilities enable us to serve individuals and families from all walks of life including new immigrants and low-income families who dream of a better future. Our programs and services encompass a holistic approach to addressing the complex and interrelated barriers our community faces, including programming that advances Community Wellness, Community Leadership, and Community Prosperity. Our approach is always to uphold and celebrate cultural richness and community assets as we connect individuals and families to resources, skills, institutions, and opportunities. Our Board of Directors is entirely volunteer based and comprised primarily of experienced Latino professionals. We employ a diverse, multicultural staff to ensure our services are linguistically and culturally relevant, including approximately 140 employees and over 700 volunteers annually.