Customer Service Representative CSR
Plus 57
Job Description
Job Description
We are seeking a Tier I Customer Service Representative to join our team immediatley! You will be responsible for helping customers by providing product and service information and answering customer inquiries. If you are looking for a career where you can make an impact, apply today!
Customer Service Representative Responsibilities:- Handle customer inquiries and complaints
- Provide information about the products and services
- Troubleshoot and resolve product issues and concerns
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services
Customer Service Representative Candidate Qualifications:
- 1+ years of experience in client support, customer relationship management or sales environments preferred, not required
- Proven ability to adapt, learn quickly, and take initiative prioritizing tasks effectively
- Experience in mentoring or training peers is a plus.
- Relevant field of study is a plus
Customer Service Representative Candidate Traits:
- Strong organizational skills and a keen attention to detail.
- Proactive problem-solving approach with a solutions-first mindset.
- Team player with a positive, goal-oriented attitude.
- Comfortable working in a fast-paced, client-focused environment.
- Able to deliver a consistent customer service experience
- Strong verbal and written communication skills, maintaining professionalism at all times
Please submit your resumé to apply to join our team today!
Vacancy posted 6 days ago
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