Facilities Manager

Job Description

Job Description

Position Overview:

The Facilities Manager role is responsible for performing all day to day, monthly, quarterly and annual preventative maintenance, minor repairs, preventative upkeep, and quick-response troubleshooting to ensure all locations remain safe, functional, and guest ready at all times.

Repairs will be handled primarily by the Facilities Manager. Outside assistance from a reliable vendor list will only be available should the facilities manager not be able to complete a repair due to required licensing not being available or a lack of knowledge on the full scope of the repair.

The ideal candidate is flexible with availability, proactive, organized, professional in guest-facing environments, and comfortable traveling between multiple sites.

Key Responsibilities:

Preventative Maintenance

• Conduct monthly detailed facility inspections across all spa locations monthly on a regular scheduled basis and communicate with the Director of Operations any issues.

• Identify maintenance needs before they become larger issues

  • Noticing early signs of equipment wear (e.g., slow-moving hydraulic massage tables, issues with nail reclining etc.)

  • Monitoring plumbing performance by catching minor leaks, reduced water pressure, or unusual noises before they result in shutdowns or water damage

  • Inspecting electrical components for loose outlets, flickering lights, or malfunctioning GFCIs to prevent safety hazards or power loss during services.

  • Identifying sanitation risks early, including slow drains, mineral buildup, or ventilation issues, and resolving them before they affect compliance or guest experience.

  • Recognizing environmental changes like inconsistent room temperature, humidity imbalance, or unusual odors that signal HVAC or air-quality issues.

  • Replacing consumables and parts proactively, such as filters, bulbs, seals, and hoses, before they degrade service quality or cause equipment failure.

• Responding to reported subtle operational issues and validating concerns before they escalate into service interruptions.

• Schedule and perform preventative maintenance on equipment and building systems such as HVAC systems, dryer vents, dryer cabinets, water heater and water line flushes.

• Split time outside of inspections traveling between locations to conduct minor repairs.

General Maintenance & Repairs

Treatment Room and Guest Areas

• Tightening, leveling, and repairing treatment room tables, chairs and stools

• Replacing upholstery hardware, headrests, arm supports

• Minor cabinetry and drawer repairs

• Fixing door handles, hinges, soft-close mechanisms

Plumbing (Non-Licensed / Light Repairs)

• Repairing or replacing faucets, showerheads, hoses

• Clearing slow drains and traps

• Repairing minor leaks (gaskets, seals, supply lines)

Electrical (Basic / Non-Licensed)

• Replacing light fixtures, bulbs, dimmers

• Resetting tripped breakers and GFCIs

• Repairing or replacing outlets and switch plates

• Troubleshooting low-voltage systems (assistance buttons)

Equipment & Appliances

• Basic troubleshooting of refrigerators, dishwashers, ice and water machines.

• Replacing filters, bulbs, hoses, and wearable parts

Walls, Windows, Floors & Finishes

• Patching nail holes, removing scuffs, and repairing any minor drywall damage

• Touch-up painting

• Replacing damaged tiles or floorboards, grout repair and/or caulking

• Securing loose baseboards or trim

• Clean all storefront exterior windows on a scheduled basis

Safety & Compliance Repairs

• Repairing grab bars, handrails, and non-slip flooring

• Ensuring emergency lighting and exit signage works

• Testing and replacing batteries in safety systems

• Addressing trip hazards immediately

Furniture and Fixtures

• Assembling and repairing of shelving units, furniture, fixtures and equipment as needed

• Adjusting lockers, hinges, and locks

• Repairing benches, loungers, and retail fixtures

Facilities Support

• Day to day will involve visiting locations to complete all minor repair tasks assigned.

• Monthly detailed facility inspections will be scheduled across all spa locations

• Monthly preventative maintenance is scheduled and performed for high volume locations for dryer vent and dryer cabinet cleaning.

• Quarterly preventative maintenance is scheduled and performed for remaining dryer vent and dryer cabinet cleaning and window cleanings.

• Bi Annual preventative maintenance on water heaters is scheduled and performed.

• Same day requests may be made to respond to last minute urgent needs without prior notice.

Vendor & Operations Coordination

• Communicate with Operations regarding repairs, timelines, and material needs

• Available to be onsite for any major repairs being conducted by licensed contractors to allow access, monitor progress and ensure proper completion.

• Assist in tracking completed work, ongoing issues, and supply usage

Multi-Location Travel

• Able to travel between 8 spa locations within the DFW metroplex

• Available to respond to urgent maintenance issues as needed with minimal notice

• Maintain a flexible schedule to support operational needs

Qualifications & Skills

• 2+ years of handyman, facilities, or maintenance experience (multi-site experience preferred)

• Strong working knowledge of plumbing, electrical, carpentry, and general repairs

• Ability to work independently and manage time efficiently

• Reliable transportation and valid driver’s license

• Comfortable working in guest-facing, wellness-focused environments

• Professional, clean, and respectful demeanor

• Ability to lift up to 50 lbs and perform physical tasks

• Basic smartphone/computer skills for work orders and communication

• Experience in maintaining and repairing facilities

• Universal EPA certification required

• Experience in dryer vent cleaning

Compensation:

Salary Range - $75,000 - $90,000 Annually

Benefits & Perks:

Medical, Dental & Vision Health Benefits

401K

Paid Time Off

Complimentary Hiatus Membership

Retail Discounts

Advanced Education & Development

Career Growth Opportunities