Sales Associate/Store Manager - Northeast Region

Sales Associate/Store Manager - Northeast Region

This is a pipeline requisition to build a talent pool for anticipated openings across multiple locations. These positions may be filled in multiple U.S. states. In compliance with applicable pay transparency laws, below is a good faith estimate of the pay ranges for the roles within this region:

For Washington D.C. Roles:

• Sales Associate: $17.95-19.50 per hour.
• Store Manager: $18.25-23.50 per hour.

For Maryland Roles:

• Sales Associate: $17.00-19.75 per hour.
• Store Manager: $18.00-22.00 per hour.

For North Carolina Roles:

• Sales Associate: $15.00-16.00 per hour.
• Store Manager: $17.00-19.00 per hour.

For Ohio Roles:

• Sales Associate: $14.00-17.00 per hour.
• Store Manager: $16.00-19.00 per hour.

For Pennsylvania Roles:

• Sales Associate: $16.00-19.00 per hour.
• Store Manager: $17.00-20.00 per hour.

For Virginia Roles:

• Sales Associate: $15.00-16.00 per hour.
• Store Manager: $17.00-19.00 per hour.

Within the range, pay will be determined based on geographic location, level, internal equity, skills, and experience. We comply with all applicable minimum wage laws.

Why Ace?

ACE Cash Express employees are our company's greatest asset. We empower all sales associates to use their customer service and sales skills to the fullest, and we celebrate their commitment to making our store operations succeed.

What's in it for you?

ACE offers medical, dental, and vision coverage, as well as paid time off, paid holidays, Sundays off, flexible schedules, tuition reimbursement, short-term disability, long-term disability, and basic life and AD&D for full-time associates. All associates are eligible to participate in our 401k plan.

Full-time employees are eligible for benefits subject to each plan's specific requirements. All positions are eligible to participate in our 401k subject to the specific plan document.

What does a normal day look like?

• Understanding customers' unique needs and recommending appropriate ACE products and services.
• Communicating effectively with customers, empathizing with their challenges, and building trust.
• Providing exceptional customer service to foster lasting relationships.
• Handling a wide range of services that may vary by store, including cash handling, check cashing, lending, bill pay, and card services.
• Prioritizing accuracy, confidentiality, and strict compliance with industry regulations and safety guidelines.

We're looking for Sales Associates and Store Manager who have an entrepreneurial spirit and can work independently, embracing accountability for overall store performance. Building trust with customers is a top priority, so you will need to listen actively, communicate effectively, and empathize with their challenges, all with the intent of providing exceptional service. Sales Associates and Store Managers will need to understand the diverse range of financial products and services that ACE offers. It is beneficial to have two or more years of retail experience. Proficiency in Spanish is welcomed in most of our markets and a high school diploma or equivalent is required.

Join us and explore ways you can contribute your skills to our dynamic work environment. The difference is YOU!

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand for long periods of time. The employee is also required to sit and walk; use hands to finger, handle, or feel; reach with hands and arms; stoop or bend; and talk and hear. The employee must have appropriate vision to see up close and at a distance with ability to adjust vision and focus. The employee must occasionally lift and/or move up to 25 lbs.

The ability to work 10-12 hours in a confined work area is required.

EEO Statement

Populus Financial Group/ACE Cash Express is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. In compliance with applicable law, Populus Financial Group does not discriminate against any applicant or employee on the basis of race, color, religion, creed, sex, sexual orientation, gender (including gender nonconformity and status as a transgender or transsexual individual), national origin or ancestry, ethnicity, age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, pregnancy status, or any other protected classification. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotions, discipline, compensation, benefits, and termination of employment.

Travel Required

Yes. Travel may be required within a 10 mile range of your assigned location

Qualifications

Skills

Preferred: US Currency Exchange, in any denomination Intermediate Sales Experience Intermediate Retail Experience Intermediate POS Software Experience Intermediate Multi-Tasking Ability Intermediate Customer Service Intermediate Communication Intermediate Cash Handling Intermediate Basic Math Skills (+ - * / % deci frac)

Behaviors

Preferred: Team Player Enthusiastic Detail Oriented

Motivations

Preferred: Self-Starter Job Security Growth Opportunities Goal Completion Flexibility Entrepreneurial Spirit

Education

Required: High School Diploma or equivalent or better.

Experience

Required: 1 year Retail/customer service experience 1 year Experience in a sales environment Preferred: A high-energy and sales-oriented personality Strong oral and written communication skills High attention to detail, with strong organizational skills Ability to multi-task while still adhering to our customer service expectations Ability to work independently in a solitary environment, with little to no supervision Knowledge of basic math skills including addition, subtraction, multiplication, and division in all unit measures using whole numbers, percentages, common fractions, and decimals Ability to exchange U.S. currency in any denomination

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.