Sales + Customer Success Manager

Sales + Customer Success ManagerWeaver Fundraising has been an industry leader in product fundraising technology and service for over 45 years. The Sales + Customer Success Manager drives Trail's End growth by converting new Scouting Units, onboarding them successfully, and strengthening relationships with existing units to increase engagement and long-term success. This is a fast-paced, goal-driven role for a strong communicator who thrives on building relationships, leading teams, using technology effectively, and turning performance insights into action.Success in this role means managing a high volume of outreach and account activity, guiding units through onboarding and activation, and helping returning units achieve stronger results with less effort. The ideal candidate brings a results-driven sales mindset, strong organizational discipline, comfort with CRM and AI tools, and a passion for supporting Scouting programs and the youth they serve. Your work directly fuels our mission to help Scouting programs raise more money so youth can achieve their goals.Compensation includes a competitive base salary plus performance bonus tied to Scouting Unit growth.Location: Indianapolis, IN (In-Office 5 days)How Will You Help Us Grow?Drive Pipeline Growth: Accountability to pipeline growth for new Unit prospects, including oversight of onboarding and activation.Sales Enablement: Leverage pre-approved materials and create custom content when needed to guide and support outreach and address specific client concerns and preferences.Relationship Management: Cultivate and maintain long-term relationships with clients, offering continuous support and service. Conduct regular follow-ups to ensure customer satisfaction and retention.Sales Reporting: Keep precise and up-to-date records in HubSpot of sales activities, client interactions, and progress toward sales targets. Prepare regular reports for your Sales Leader as needed.Account Management Training: Coach team to support and grow their portfolios of Units through regular communication, helpful coaching, and simple, actionable best practices.Market Research: Stay abreast of industry trends, competitive products, and market conditions. Utilize this knowledge to position our technology and products effectively and provide your units and councils with pertinent information.Compliance: Ensure all sales activities comply with Scouting requirements and company policies, protect client confidentiality, and uphold the highest ethical standards.Mission Advocacy: Represent Trail's End with positivity and purpose, always keeping Scouts at the center of the work.What Do You Need To Have?Bachelor's degree in business, marketing, or a related field preferred.5+ years of sales experience with a track record of results.Action-oriented, results-driven leader with a strong drive to win.Strong communicator across phone, email, and written outreach.Comfortable using CRM and AI tools such as HubSpot, Gong, and Copilot.Able to manage high-volume team activity while staying organized and detail-oriented.Willing to travel within the assigned territory and maintain a flexible schedule.Valid driver's license and reliable transportation required; MVR checks are conducted regularly.Preferred Qualifications:Aptitude for adopting and learning new technology.Familiarity with Scouting or similar youth programs.Ability to review performance data and turn insights into clear next steps.How Will We Help You Grow?Up to 5% 401(k) company match$2500 annual HSA contributionUp to $15K in continued ed reimbursementFree on-site gym + healthy snacksA mission-driven, collaborative cultureThe role responsibilities are various and not limited to those written in this document.