Biomedical Equipment Technician 3

Job Description

Job Description

Overview:

Sodexos growing Healthcare Technology Management Division is seeking solution-oriented candidates who excel at customer service with a proven success as an experienced Biomedical Equipment Technician III to support Healthcare Technology service for Faith Regional Health Services located in Norfolk, NE. The main role / responsibilities of the position will be to ensure all related biomedical equipment is maintained in a quality and timely manner. The ideal candidate will have outstanding customer service and communications skill as well as a strong technical skills and commitment to deliver excellent repair service in an expedient manner.

Faith Regional Health Services in Norfolk, Nebraska is committed to providing exemplary care and a positive experience while on our main hospital campus or in one of their clinics. They have been nationally recognized for their commitment to providing high-quality stroke care by receiving the American Heart Associations Gold Plus Get With The Guidelines - Stroke quality achievement award for its commitment to ensuring stroke patients receive the most appropriate treatment according to nationally recognized, research-based guidelines, ultimately leading to more lives saved and reduced disability. Faith Regional Health Services also received the American College of Cardiologys NCDR Chest Pain ? MI Registry Gold Performance Achievement Award for 2022. Faith Regional is one of only 81 hospitals nationwide to receive the honor. The award recognizes Faith Regionals commitment and success in implementing a higher standard of care for heart attack patients and signifies that Faith Regional has reached an aggressive goal of treating these patients to standard levels of care as outlined by the American College of Cardiology/American Heart Association clinical guidelines and recommendations.

Position Summary:

Under minimal supervision of the Account Manager/Site Supervisor, Troubleshoots, inspects, repairs, maintains and calibrates an advanced range of clinical equipment, devices, systems, and instruments. Monitors, mentors, and supports lower level BMET positions. A BMET III represents the highest level of technical expertise and possesses the ability to troubleshoot, repair, and maintain the full range of clinical inventory devices, instrumentation, and systems. The BMET III will possess a substantial background of knowledge and experience and is expected to contribute to: corporate initiatives regarding improvement and development of policy and procedures; technical guidance in the selection and installation of medical equipment and systems; and staff development and mentorship.

Key Responsibilities:

At Sodexo, our HTM positions offer you the opportunity to expand your skills and grow your career. Therefore, we are seeking solution-oriented candidates who excel at customer service with a proven success as a Biomedical Equipment Technician III (BMET). Sodexos BMET professionals have:

• Formal training and preferred experience servicing clinical equipment
• Experience in a healthcare facility or healthcare setting
• Experience effectively repairing, maintaining and calibrating clinical devices such as, but not limited to: Ventilators, Drager Anaesthesia or Training, OR exp., Telemetry preferred.
• Proactive thinking skills to troubleshoot
• Strong customer service skills: ability to provide world class service to healthcare customers
• The role will focus on customer needs and ensuring all HTM related functions are completed in a quality and timely manner to include medical device preventive and corrective maintenance and other related matters. Ideal candidate will have experience & training in biomedical equipment role and the capacity to serve a wide variety of customer needs located in Norfolk, NE

Typical Knowledge and Skills:

• Considerable knowledge of the application and repair of computers and servers and how they interface with medical equipment.
• Basic knowledge of networking theory.
• Considerable knowledge of electronic circuitry and technical aspects of the operation, repair and maintenance of electronic equipment.
• Considerable knowledge of current regulatory requirements.
• Substantial knowledge of basic anatomy, physiology, and medical terminology.
• Ability to interpret schematics, wiring diagrams, and illustrated parts drawings of biomedical instrumentation.
• Knowledge of colour code conventions used in component and wiring marking.
• Ability to analyse, repair, and test electronic and electromechanical equipment.
• Ability to perform preventative maintenance inspections.
• Ability to run diagnostic programs.
• Ability to maintain accurate records of repairs, calibration, and tests.
• Skill in testing electronic equipment.
• Skill in manual dexterity, hand-to-eye coordination, and colour vision.

Core Competencies Needed:

Education

Experience

Knowledge of Electronics

Safety

Teamwork

Customer Service

Candidate must be flexible driving to other campus locations to provide support.

Supervision Received:

Individual will work under supervision of Account Manager or Clinical Engineer and Clinical Engineering Supervisor.

Physical Demands:

Typical physical demands are required to perform the work, such as ability to lift of to 50 lbs. of equipment; to push/pull equipment carts; and to kneel, stand, bend, and reach during equipment repair.

Working Conditions:

Generally good working conditions. Possible hazards include exposure to electrical shock, ionizing radiation, chemicals and chemical fumes, high-pressure air, infectious disease, and various other hazards associated with biomedical engineering work.

Protective clothing and safe work practices are required

Employees who work in Healthcare and Seniors are required to be fully vaccinated against COVID-19 as a term and condition of employment at Sodexo, absent a legally required exception, and are required to report their vaccination status and upload proof of vaccination via an online portal.

Responsibilities:

Troubleshoots, inspects, repairs, maintains, and calibrates an advanced range of clinical equipment, devices, systems, and instruments. Monitors, mentors, and supports lower level BMET positions.

Key Duties

• Inspect, maintain, repair and calibrate equipment and systems
• Ensures regulatory compliance
• Develops staff by teaching and mentoring others
• Provides advanced support of equipment for direct patient care
• Interacts on a routine basis with clinical health providers in the identification of technology-based problems and solutions
• Solves organization-level customer service issues and complaints
• Preparing required documentation and reports
• Demonstrates a safety mindset
• Financial responsibility for purchasing parts and service

Qualifications:

• Basic Education Requirement - associate degree (or equivalent experience) in electronic, biomedical engineering or a discipline geared toward managing maintaining and repairing clinical equipment within a healthcare environment
• Basic Functional Experience - 7 years of experience in electronic, mechanical, or electro-mechanical repair in a health care technology setting