Tier II IT Help Desk Specialist: Complex Issue Solver
Kentucky Trailer
Marmon Commercial Trailer, part of Marmon Holdings backed by Berkshire Hathaway, is seeking a Tier II Help Desk Support Specialist. You will provide advanced technical support for escalated hardware, software, network, and enterprise applications, working closely with Tier I and IT teams. The role emphasizes strong troubleshooting, professional communication, and documentation in FreshService, with responsibilities for incident resolution, root-cause analysis, and contributing to IT projects. #J-18808-Ljbffr Kentucky Trailer
Vacancy posted 3 days ago
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IT Support Specialist to respond to client inquiries, diagnose issues, and deliver courteous, effective technical support. The role involves remote and on-site help, coordinating with staff, and building client relationships to improve service quality...
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