System Specialist

System Analyst

Location: Salem, Oregon (Remote) Duration: 6+ Months

The purpose of this request is to procure Systems Analyst services for ODOT Technical Services Branch (Tech and Data Unit - TDU). The primary tasks the contractor shall perform are as follows:

• Provide consultations and solution recommendations for ODOT's Enterprise Content Management (ECM) software ProjectWise tool
• Create as-is and to-be process documentation
• Use a variety of information gathering techniques (e.g., interviews, facilitation, diagrams) to gather, define and document complex business data requirements from Business teams
• Identify areas for improvement in current systems
• Collaborate with business partners and stakeholders in the development and improvement of business processes in relation to ECM
• Conduct, document and present impact analyses
• Create and manage requirements traceability matrix
• Create and support the creation of functional specifications for data models, customizations, extracts, and reports
• Create implementation documentation and support the implementation process
• Develop design changes in the asset management software and development and testing environments and collaborate integration into the existing business production environment with the rest of the team
• Plan and support data cleanup activities
• Prepare test data, implement and support test activities including the creation of test plans and test cases; test enhancements and track results
• Create and implement regression test plan and test cases
• Plan and support user acceptance testing
• Coordinate with other team members to reach project milestones and deadlines
• Engage and build strong working relationships with IT, Business and Sourcing partners
• Create training materials for Business and technical audiences, including User Guide, Job Aids, PowerPoint presentations and training data
• Conduct in-person and remote training (for Business and technical audiences)
• Troubleshoot issues, determine causes and provide options for fixing the issues
• Experience with ECM software (specifically, Bentley's ProjectWise software)
• Business analysis skills
• Strong communication skills (verbal and written)
• Development and systems/data analyst skills for release development tasks
• Testing/analysis skills for the release development tasks and release acceptance testing tasks
• Ability to produce business analysis deliverables: business process and workflow diagrams, system requirements, design specifications, and training and testing materials to facilitate implementation activities
• Ability to complete work without direct supervision
• Proficient in soft skills with an emphasis on customer relations, time-management, critical thinking and organizational skills
• Intermediate level skills in: SharePoint, MS Office